Kyle Mountsier is the Marketing & Business Development Director at Nelson Automotive Group. He is a passionate automotive professional that has over 11 years of experience in every aspect of the dealership space, from fixed ops to variable ops, and marketing to process training. 

Kyle is the host of the Contagious Podcast, a husband, and a father. He is also a Pastor at Resonate Church and Founder/Treasurer of The Roadies, Nashville SC Supporters Group.

In this episode…

The automotive industry has been experiencing a lot of changes in the last couple of years, mostly due to advancements in technology. These have forced dealers and other players in the industry to change the way they do business if they want to provide better services to their customers.

To transform the automotive industry and make it attractive to young people, three main things need to be considered: people, processes, and technology. Dealerships have to be creative to improve their company cultures and offer good leadership pipelines and training to their people. They need to create a culture around people, not processes. They have to create systems that make it easier for people to do business with them. And, they have to adopt the right technology to manage their people and processes—and offer better services to clients.

Kyle Mountsier, the Marketing & Business Development Director at Nelson Automotive Group, joins Aharon Horwitz and Ilana Shabtay in this episode of the Inside Auto Podcast to discuss his strategies for transforming the automotive industry. They talk about advancements in technology, using OEM programs, and Kyle's work as a pastor and community leader.