Things are taking a spine-tingling twist this week on The [RE]frame. Susan West is joined by her [RE]frame counterpart and Vice President of Operations at FNT East, Ashley Scipioni, for an eerie adventure into the world of title insurance’s most terrifying tales. Because sometimes the scariest thing in real estate isn't the market; its title insurance’s ghostly liens, probates, and missing heirs lurking in the shadows.

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In the latest episode of People & Profit, Susan West returns with her esteemed Fidelity colleagues, Alicia Cosby, President of Chicago Title Oklahoma, and Paula Hester, Esq., President of North Texas Operations. Moderated by The [RE]frame's Jesse Pittman, Director of Sales AVP for Fidelity National Title, this powerhouse of leadership delves directly into the world of title insurance and navigating the intricate landscape of closings and transactions. They share insights on overcoming common transactional hurdles, dealing with unexpected curveballs at closings, and explore fascinating, out-of-the-ordinary scenarios—all with a focus on positive outcomes.

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2023 marked a career milestone for Susan West: three decades within the title insurance industry and Fidelity National Title. To commemorate this impressive tenure, Susan reflects on this episode of People & Profit. She gives her top three lessons learned as a leader in the title insurance industry and president of FNT East.

Get the latest updates on real estate, title insurance, and The [RE]frame by subscribing to their newsletter, The [RE]cap.
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In this episode of People & Profit, host Susan West is joined by her esteemed Fidelity colleagues and counterparts, Alicia Cosby, President of Chicago Title Oklahoma, and Paula Hester, Esq., President of North Texas Operations. Moderated by The [RE]frame's Jesse Pittman, Director of Sales AVP for Fidelity National Title, this episode features an engaging roundtable discussion and expert perspectives on the current realities and exciting opportunities within the title insurance industry. Susan, Alicia, and Paula share their expertise, drawing from their extensive experience and impressive positions within Fidelity. With their open and dynamic conversations, they explore the limitless potential that arises when leaders come together to exchange ideas and share their wisdom.

Get the latest updates on real estate, title insurance and The [RE]frame by subscribing to their newsletter, The [RE]cap. https://www.thereframefnt.com/newsletter

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Episode Description: You don’t know what you don’t know! On today’s episode of People & Profit, Susan West outlines the common mistakes and misconceptions when it comes to being prepared for buying your first home—and many are not what you think! Susan offers efficient solutions, sage advice from her storied 20-plus-year career in the title insurance industry, and more. Tune in and you’ll arrive at the closing table educated and prepared for it all.

Get the latest updates on real estate, title insurance, and The [RE]frame by subscribing to their newsletter, The [RE]cap. https://www.thereframefnt.com/newsletter

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Today on People & Profit, Susan West delves into a topic that is near and dear to her heart: title insurance. In the episode, Susan breaks down the fundamentals of title insurance, including why you need it as a home buyer and what it protects you from. She also outlines the qualities and securities that make up a reputable and helpful title insurance provider and team. If you are preparing to purchase a home, this is a can’t miss episode!

Get the latest updates on real estate, title insurance and The [RE]frame by subscribing to their newsletter, The [RE]cap. https://www.thereframefnt.com/newsletter

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Today on People & Profit, Susan West shares her perspective on what successful leadership looks like and why it is not found in your comfort zone. Susan expands upon the power of delegating, the impact of saying ‘yes, and’ instead of ‘yes, but’ when collaborating, and leaves you with concrete advice (and some tough love) to reflect and build upon in your leadership approach. It’s time to leave your insecurity at the door and do what is best for your people and consequently, your profit.

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In today's episode of People & Profit, Susan West delves into the benefits of a mental fitness regimen. Susan highlights the foundational knowledge needed to put the regimen into practice and the surprising effects that mental fitness has on your confidence, your success, and your teams’ success. Tune in and exercise your mind! 

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What is proper behavior and etiquette for the boardroom? The latest episode of People & Profit explores just that, with Susan West discussing the benefits and challenges of a lot of personalities and opinions in one room. She expands upon the difference between judgment and discernment and the pitfalls of being a “yes” or  “no man.”  Tune in for more wise insight gained from Susan’s two decades of experience as a leader at a fortune 200 company, Fidelity National Title. 

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In this episode, Susan West outlines how she has successfully served all 67 counties of Florida as a title insurer. Susan shares her impressive yet simple strategy that emphasizes the importance of adapting to the intrinsic community and understanding their unique real estate needs, especially in an ever-changing market. By paying attention to the details and appreciating the nuances of each community, she has created more opportunities for her team and clients at Fidelity National Title East Florida. Listen to the full episode to discover how Susan and her team have been able to build a thriving business by serving the real estate needs of Florida's diverse communities.

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