In this episode, host Sri Chellappa sits down with Mercy Karuga, People Operations & Talent Management Lead at Pula. Mercy shares her insights on building people-centric cultures in startups, focusing on creating systems that align vision, performance, and accountability. She discusses the importance of finding the right fit for roles, fostering ongoing communication, and managing teams across hybrid work environments with global teams. Mercy's passion for empowering individuals to reach their full potential shines through as she helps people excel and enjoy their work.