In this episode of The Retail Tea Break podcast, I speak to a HR expert, who takes a person-centred approach. Elma Carew is an ICF certified Career, Life, and Business Coach, she is a certified emotional intelligence practitioner and also a Chartered MCIPD accredited Senior HR professional with over 17 years’ experience in a range of sectors. She brings awareness by empowering clients to look at things differently, so that they can create a clear path and move forward with confidence.

This episode explores Elma’s insights on the honest, transparent attitude that is needed within the retail industry to entice new employees and to empower and retain those already working. Grab your cup of tea, sit back and listen in!

Topics:

• The current state of recruitment and retention.
• The ‘great resignation’ and ‘quiet quitting’.
• The new workforce, the next generation…
• Changing the way we recruit, interview and hire.
• Replacing exit interviews with ‘stay interviews’.

For more information visit:

https://www.elmacarew.com/