In the latest episode of LTC Heroes, we discuss entrepreneurship and culture with Owen Hammond, President, CEO, and Principal at Cascadia Healthcare.

Owen established Cascadia Healthcare in 2015 and has since grown the business to 25 facilities across the United States.

The episode begins with a few icebreaker questions before Owen shares how he got into the long-term care industry.

The majority of the episode is about the growth of Cascadia Healthcare. Owen discusses the challenges of running the organization and what his visions were for the company. He also shares what he would do differently when growing the business if he could.

A large part of the episode is also about the importance of healthy company culture in Cascadia Healthcare. For Owen, ensuring that staff members feel appreciated and listened to is essential for a company’s success.

Linking into this, Owen also answers how he manages work relationships based on his personality.

Toward the end of the episode, Owen discusses the company’s training program for those joining Cascadia and why it’s important for the business.

Learn how one organization in the long-term care industry opened 25 facilities within six years by tuning into the latest episode of LTC Heroes with Owen Hammond, President, CEO, and Principal at Cascadia Healthcare.

--

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of the LTC Heroes podcast, we chat with Jill Steiner, Managing Partner at Dove Estates Senior Living Community, in Goddard, Kansas.

Jill’s father, John, was the original owner of the community.  After suffering a stroke during the completion stages of the community’s development, John found himself in need of the services it provided. He moved into the home with his wife, Marilyn.

Today, Dove Estates is owned by John, Jill, and her four sisters.

Throughout the episode, Jill discusses what it’s like to manage Dove Estates with her father living in the establishment, as well as her experience working so closely with her sisters. We learn what it was like for Jill to get to grips with managing the home, especially as she was previously a stay-at-home mum for 16 years.

We discover that serving high-quality food is one of the main priorities of Dove Estates—so much so that they spend less money on marketing than many other competitors because they can rely so heavily on word-of-mouth.

Toward the end of the episode, Jill shares her advice for those hoping to open a senior living establishment.

Learn what it’s like to work closely with family members, by tuning in to the latest episode of the LTC Heroes podcast with Jill Steiner, the Managing Partner at Dove Estates Senior Living Community. Jill owns the senior housing establishment with her four sisters, and her parents also reside at the home.

We appreciate you listening, and we are motivated by your feedback.  Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.

--

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of LTC Heroes, we hear the insights of Dr. Bill Thomas, Founder and Chairman at Minka. Minka provides beautifully designed, sensibly-sized homes for seniors to live in. The company was developed based on the notion that people of all ages deserve to live in a place they love and in a manner they love.

As well as Minka, Bill has founded several other projects, including The Eden Alternative and The Greenhouse Project, dedicated to improving the lives of the elderly. In the episode, we learn more about these projects.

Bill is known for being critical of the long-term care industry, since he believes seniors should be able to live higher-quality lives than they do. He believes that elders should be able to have a great life. He supports people who make it their life’s work to help elders achieve this.

Bill is proud to do things differently when it comes to taking care of seniors in his projects. In the episode, Bill expands more about his views and his somewhat controversial opinions on the long-term care industry. His belief when it comes to the long-term care industry is, ‘If you want to have impact you don't give excuses. And you don't accept them.’

Discover why Dr. Bill Thomas, Founder and Chairman at Minka, is critical of the long-term care industry by checking out the latest episode of LTC Heroes.

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.

--

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of the LTC Heroes podcast, we chatted with Nate Schema, Vice President of Operations at The Evangelical Lutheran Good Samaritan Society—the biggest not-for-profit provider of senior housing and services in the United States.

The main topic of the conversation is public relations in long-term care and how the organization has made more effort to be in the public eye. The episode begins with Nate sharing more information about his background in long-term care. We learn that Nate has over 15 years of experience in the industry.

Nate discusses the importance of caring for residents and treating them as you would family members. He explains how staff members put residents’ needs first and make them feel special.

Then, Nate goes on to explain how The Evangelical Lutheran Good Samaritan Society used to shy away from the public eye and how they’ve made the steps to change that and why.

We learn how staff members made the brand more visible in the public eye. Towards the end of the episode, Nate also gives advice to other organizations who may want to follow in their footsteps.

Learn how The Evangelical Lutheran Good Samaritan Society improved their PR strategy to be more visible in the public eye, by tuning into the latest episode of the LTC Heroes podcast with Nate Schema, Vice President of Operations of the company.

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.

--

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of the LTC Heroes podcast, we discuss changing company culture in long-term care. The episode includes Bob Speelman, Vice-President of Business Development and Culture at Foundations Health Solutions, and Brian Colleran, the owner and founder of the company.

Foundations Health Solutions is Ohio's leading long-term care company, managing 59 nursing homes. The company specializes in physical therapy, skilled nursing, quality outcomes, and resident satisfaction.

The episode starts with a few icebreaker questions for Brian, including what he would change in the long-term care industry if he could.

The conversation then delves into the main topic of the episode, which is changing company culture in the industry. Brian shares what makes the company culture at Foundations Health Solutions so special, which is mainly that he views people as individuals who are all important to the company.

We also learn where Brian learned this mentality and how Bob has evolved as a leader over the years. Toward the end of the episode, we discover where Brian sees the organization going in five to ten years, which involves focusing on hiring and retaining excellent employees.

Learn all about the importance of company culture in the long-term care industry by tuning into the latest episode of the LTC Heroes podcast. The episode includes Bob Speelman, Vice-President of Business Development and Culture at Foundations Health Solutions, and Brian Colleran, the owner and founder of the company.

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.

--

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of LTC Heroes, we discuss EHR implementation with Brandon Claps, Chief Information Officer at Loretto.

Loretto is a senior care agency in Central New York and is going through a complete overhaul of its information systems, going completely paperless.

The episode covers many areas involved in Loretto’s EHR implementation, including how companies in the long-term care industry assess when they need an EHR, determine what features they need, purchase EHR implementation, and help their teams implement the changes.

Toward the beginning of the episode, Brandon explains how Loretto decided it needed to go paperless. He discusses the financial implications and challenges of EHR and the delays they had to experience during the process.

Brandon explains what excellent EHR software would look like for companies in the long-term care industry and what any organizations hoping to move to paperless should look out for. He also discusses any challenges he had with helping his team move over to EHR.

The episode comes to a close with Brandon giving his general advice to any companies in the long-term care industry hoping to move to EHR in the future.

Discover how to move to EHR in the long-term care industry by tuning in to the latest episode of LTC Heroes with Brandon Claps, Chief Information Officer at Loretto.

We appreciate you listening, and we are motivated by your feedback.  Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.

--

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of LTC Heroes, we meet with Dr. Jeffrey Farber, President and CEO at Jewish Home in New York. We discuss the long-term care industry trends worth talking about, including the good, the bad, and the ugly.

The New Jewish Home is a comprehensive, mission-driven nonprofit health care system for older New Yorkers, and it was established in 1848. Jeffrey has been at the company and working in the long-term care industry for four years. Although he’s still relatively new to the industry, Jeffrey has learned a lot over the years and has picked up on many industry trends.

Toward the beginning of the episode, Jeffrey answers that he would change ageism in the long-term care industry if he could.

Jeffrey then discusses the types of people typically found in nursing homes and speaks about his experiences there. He details what he’s learned during his four years in the industry and how he picks up on trends.

While Jeffrey shares the positives in the long-term care industry, such as the dedicated workers, he also discusses some of the problems in the sector.

Discover the positives and negatives of the long-term care industry by tuning into the latest episode of LTC Heroes with Dr. Jeffrey Farber, President, and CEO at Jewish Home in New York.

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community!

--

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of the LTC Heroes podcast, we sit down with Rob Liebreich, CEO and President of Goodwin House, to discuss the StrongerMemory program he established.

Rob Liebreich was chosen as President and CEO of Goodwin House Incorporated in May 2019. His energy, compassion, and creative drive, as well as his steady leadership in senior living, made him stand out during a competitive six-month national search for the new Goodwin House CEO.

StrongerMemory is a program designed to stimulate the brain’s prefrontal cortex, which is responsible for our ability to retrieve memories. Users spend 20 to 30 minutes a day practicing reading, writing, and math activities.

Rob began the program when he began witnessing his mother’s struggles with mild cognitive impairment.

At the beginning of the episode, we learn more about Rob’s views, including what he would change in long-term care if he could and what the most significant change he’s seen over the past years is.

Rob later explains how the StrongerMemory curriculum is based on a Japanese method he learned about at a conference in 2012. Rob discusses the benefits of the program as well as his goals for it.

Toward the end of the podcast episode, Rob shares how far along the program is and what he expects for the future of StrongerMemory. He finishes up by explaining the simplicity of StrongerMemory, again highlighting some of its benefits.

Learn all about StrongerMemory, a program designed to help people with early signs of dementia or mild cognitive impairment, by tuning in to the latest episode of the LTC Heroes podcast, with Rob Liebreich, CEO and President of Goodwin House.

We appreciate you listening, and we are motivated by your feedback.  Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.

--

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of LTC Heroes, we speak with Matt Alley, Managing Director at Senior Living Investment Brokerage.

The company was founded in 1997 and represents both buyers and sellers of Seniors Housing and Long-term Care Communities nationwide.

Matt joined the company in 2006, and has won the prestigious National Achievement Award every year since 2009, as well as the President´s and Chairman’s Club Awards.

We learn that if Matt could change anything about the long-term care industry, it would be how the public views it. Matt also explains what the most significant change in the industry has been since he first joined. He also speaks about the people in the industry that have made a big impact on him.

Further in the episode, Matt speaks about the art of cold calling when it comes to sales and the signs of a good transaction in the long-term care industry. Matt also discusses the changes the company has experienced during Covid-19.

The episode wraps up with Matt explaining what makes Senior Living Investment Brokerage so special compared to its competitors.

Learn the art of selling nursing homes and other senior care options by tuning into the latest episode of LTC Heroes with Matt Alley, Managing Director at Senior Living Investment Brokerage.

Resources:

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.

--

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

On this week’s episode of LTC Heroes, we speak with Constance Woulard, Nursing Divisional Director at Wellpath Recovery Solutions. Constance has a long career in the long-term care industry, traveling around the country as a consultant for many industries.

In the episode, we learn what it takes to be a consultant and discuss the various jobs Constance has experienced.

We learn in detail what Constance would change in the long-term care industry if she could, which is the mindset of the employees in the sector. We also discover that the biggest change Constance has seen over the years is the populations the long-term care industry serves.

A highlight of the episode is Constance explaining more about her life as a consultant in the industry. She describes how she takes on new consultant jobs and the agreements made before they confirm the role.

We also hear about the two most memorable consulting jobs Constance experienced—one in Oklahoma and another in Alaska.

The episode wraps up with Constance answering whether she likes being a consultant in the long-term care industry, and why.

Do you want to learn what it’s like to be a traveling consultant in the long-term care industry? Then tune in to this week’s episode of LTC Heroes, with Constance Woulard, Nursing Divisional Director at Wellpath Recovery Solutions.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.