Growing a managed services business is technically complex — but the hardest problems are almost always operational, not technical. Todd Kane has spent years helping MSP founders work through both.

Keith Daser talks with Todd Kane, founder of Evolved Management Consulting and a recognized voice in MSP leadership, about the real-world challenges technical founders face when scaling managed services businesses. Todd draws from deep operational experience to explore what separates MSPs that scale from those that stall.

Topics covered:

• The most common operational failures MSP founders hit at each growth stage
• How to build systems and processes that don't depend on the owner
• The difference between technical excellence and operational maturity
• Hiring strategies for MSPs trying to scale their teams
• When to bring in outside expertise vs. build internally
• What MSP consolidation and acquisition activity means for independent operators

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If you believe you deserve more from your technology partnerships – connect with the team at:
https://www.deliverdigital.ca/?utm_source=videodescription&utm_id=youtube

Sell Me This Podcast is brought to you by the team at Deliver Digital, a Calgary-based consulting organization that guides progressive companies through the selection, implementation, and governance of key technology partnerships. Their work is transforming the technology solution and software provider landscape by helping organizations reduce costs and duplication, enhance vendor alignment, and establish sustainable operating models that empower digital progress.

This episode of the Sell Me This Podcast was expertly edited, filmed, and produced by Laila Hobbs and Bretten Roissl of Social Launch Labs, who deliver top-tier storytelling and technical excellence. A special thanks to the entire team for their dedication to crafting compelling content that engages, connects, and inspires.

Find the team at Social Launch Labs at:
www.sociallaunchlabs.com

Support the show

Sell Me This Podcast is brought to you by the team at Deliver Digital, a Calgary-based consulting organization that guides progressive companies through the selection, implementation, and governance of key technology partnerships. Their work is transforming the technology solution and software provider landscape by helping organizations reduce costs and duplication, enhance vendor alignment, and establish sustainable operating models that empower digital progress. 

If you believe you deserve more from your technology partnerships – connect with the team at:
www.deliverdigital.ca

This episode of Sell Me This Podcast was expertly edited, filmed, and produced by Laila Hobbs and Bretten Roissl of Social Launch Labs, who deliver top-tier storytelling and technical excellence. A special thanks to the entire team for their dedication to crafting compelling content that engages, connects, and inspires. 

Find the team at Social Launch Labs at:
www.sociallaunchlabs.com