Performance Matters Podcast

Performance Matters Podcast

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Performance Matters Podcast episodes

  • Episode #148: Coaching: A Key Strategy for Developing Dynamic Leaders

    Co-Founder, President, and Chief Coaching Officer Lori Mazan from Sounding Board joins the show to discuss the transformative power of leadership coaching. Lori shares her unique journey from social work to becoming one of the early certified coaches, highlighting the evolution of coaching from a remedial tool for “derailed executives” to a developmental strategy for leaders at all levels.

    Learn about the nuances of coaching versus mentoring, the significant ROI of coaching, and how Sounding Board’s innovative platform is making executive-style coaching accessible to a broader audience.

    The post Episode #148: Coaching: A Key Strategy for Developing Dynamic Leaders appeared first on GP Strategies.

    23 min
  • Episode #147: The Collision of Artificial Intelligence and Coaching
    The specialness of a well-trained AI coach is that it can go to scale… bringing the special aspect of coaching to those who maybe didn’t always have access to it.
    Kevin Wilde
    It’s not AI or a human being as a coach. It’s that ‘and also’ proposition. Use AI to give you a head start, but keep the human connection alive.
    Leah Clark

    In this episode of the Performance Matters podcast, host Michael Thiel discusses AI’s potential to complement coaching rather than replace it with leadership experts Kevin Wilde and Leah Clark.

    While AI offers tools for scalable feedback, performance tracking, and tailored development plans, human coaches remain essential for providing emotional intelligence, contextual understanding, and personalized insights. Listen and learn how to blend AI’s efficiency with the irreplaceable nuance of human connection in coaching relationships and how AI tools can enhance coaches’ effectiveness.

    The post Episode #147: The Collision of Artificial Intelligence and Coaching appeared first on GP Strategies.

    39 min
  • Episode #146: Top 5 Data Management Challenges: From Problem to Solution
    We’re drowning in information, but we’re thirsty for insight. Disconnected systems and lack of confidence in data are two sides of the same coin.
    Mapping your data is like writing the first chapter of your organization’s success story. Centralizing data into a single source of truth doesn’t just streamline processes; it builds confidence in decision-making.

    Lindsay Pineda and Ashlyn Elick, two seasoned performance consultants from GP Strategies, join the podcast to tackle the most pressing issues businesses face with data. From overcoming data paralysis to bridging organizational silos, this episode offers actionable strategies to turn data chaos into clarity. Learn how implementing governance frameworks, centralizing systems, and aligning data definitions can drive better decision-making and transform raw information into impactful stories that boost performance.

    The post Episode #146: Top 5 Data Management Challenges: From Problem to Solution appeared first on GP Strategies.

    23 min
  • Episode #145: The Connection Between AI and EI
    EI is important in AI in part because AI can’t feel. AI can do some amazing things, and it has deficits. And one of those deficits is its inability to feel.
    Leah Clark
    Bots can maybe express cognitive empathy, but not emotional empathy, and this is part of the power of leadership, the leader’s ability to express emotions, to honor the emotions of others and incorporate that into the work that they do.
    Leah Clark

    Ever wondered how Artificial Intelligence and Emotional Intelligence intersect in the workplace? Join Michael Thiel and Leah Clark as they unravel the surprising ways leaders can harness emotional intelligence to navigate the AI revolution, ensuring a balanced and empathetic approach to technology adoption.

    The post Episode #145: The Connection Between AI and EI appeared first on GP Strategies.

    16 min
  • Episode #144 | Immersive Technologies: Redefining Learning Experiences

    “In virtual reality, you are immersed in a completely constructed world. With augmented reality or mixed reality, you can see the real world around you, enhanced by digital objects overlaid in your field of view. This technology can be very helpful for just-in-time learning, accessing real-time information, and practicing in a real environment.”

    This is an exciting time for immersive technology in the industry due to advancements in hardware, software, and digital learning tools.

    Join Performance Matters podcast host Michael Thiel as he interviews two of GP Strategies’ foremost thought leaders in learning technologies: Tom Pizer, Senior Director of Learning Technologies, and Rich Calcutt, EMEA Director of Consulting and Learning Experience. They step into the virtual reality world to play Golf+ and discuss current trends, developments in immersive learning technologies, and the opportunities organizations can harness in this field.

    The post Episode #144 | Immersive Technologies: Redefining Learning Experiences appeared first on GP Strategies.

    15 min
  • Episode #143: Building High-Performing Project Teams: A Six Thinking Hats Approach
    The six thinking hats approach allows you to put on and take off a hat to reference a different mode of thinking that needs to occur.
    Julyan Lee
    The word silos also comes to mind when people are working they’re operating in their own silos, and they can’t or they’re afraid, or they don’t want to break down those barriers and change their approach to be more effective as a team member.
    Ellen Kumar

    Are your project teams struggling to communicate, collaborate, or make effective decisions? In our latest episode, we dive into the Six Thinking Hats philosophy and explore how it can transform your project teams from ineffective to high-performing.

    Join GP Strategies’ Julyan Lee, Change Management Practice Lead, and Ellen Kumar, Solution Architect for User Adoption as they break down the characteristics of successful teams, offer strategies for maintaining long-term effectiveness, and share the practical steps GP Strategies takes to implement this game-changing approach. Find out how to keep your teams on track and avoid falling back into old habits.

    The post Episode #143: Building High-Performing Project Teams: A Six Thinking Hats Approach appeared first on GP Strategies.

    29 min
  • Episode #142: What L&D Pros Need to Know about Technical Documentation
    Technical documentation is a continuous improvement project. This is not a one-time deal.
    Stephen Harnden

    In this episode, we’re diving into the world of technical documentation—a topic that, while best known in the industrial sector, can have a huge impact in learning and development across all industries.

    Technical writer and instructor Stephen Harnden joins host Michael Thiel to discuss when and how L&D professionals should incorporate technical documentation into their training programs. He also shares advice on how the L&D team can optimize collaboration with technical SMEs  and frontline workers.

    The post Episode #142: What L&D Pros Need to Know about Technical Documentation appeared first on GP Strategies.

    23 min
  • Episode #141: Navigating AI Integration in Learning Organizations
    The conversations have evolved from what can I do with generative AI to what should I do in order to deliver genuine value for users?
    Michael Thiel
    Intelligence is knowing that a tomato is a fruit. Wisdom is knowing not to put it into a fruit salad.
    Matt Donovan
    The gold standard of learning has been one-on-one tutoring and hands-on practice and feedback… the problem is, how do you make those things scale?
    Sam Herring

    What if the secret to impactful learning lies in the perfect blend of human wisdom and artificial intelligence?

    “Accidental learning entrepreneur” Sam Herring, Vice President and General Manager of Intrepid by VitalSource, joins the show this week along with Matt Donovan to discuss the transformative potential of AI in learning and development (L&D).

    Listen as they explore how generative AI can enhance personalized learning experiences and streamline administrative tasks, and outline key challenges such as governance, privacy, and data infrastructure, emphasizing the need for strategic planning and transparency. The conversation underscores the importance of balancing AI capabilities with human wisdom and advocates for a problem-solving mindset in AI adoption.

    The post Episode #141: Navigating AI Integration in Learning Organizations appeared first on GP Strategies.

    30 min
  • Episode #140: Building a Sustainable Measurement Strategy
    Most companies today are data rich… The question is, does the learning function have the ability to tap into that and leverage it?
    Measurement is used to both prove the efficacy and the impact of the intervention as well as improve it.
    Chris Davis

    In this episode of the Performance Matters podcast, host Michael Thiel interviews Christopher Davis, Senior Director at GP Strategies, about the importance of building a sustainable measurement strategy for organizational performance. They discuss the critical steps involved, including understanding the “why” behind measurement, aligning stakeholders, and assessing organizational maturity. Davis shares insights from his extensive experience, including his time in the Navy, and provides practical advice for companies looking to enhance their measurement capabilities. Tune in to learn how to effectively measure and improve your organization’s performance, and discover the value of a well-defined measurement strategy.

    The post Episode #140: Building a Sustainable Measurement Strategy appeared first on GP Strategies.

    25 min
  • Episode #139: Authenticity in AI | How Leaders Can Alleviate Fear in an Increasingly Artificial World
    AI is forcing us to rethink what it means to be a leader.
    There’s a growing disparity between how leaders and employees feel about AI. Authenticity and AI can coexist, but it requires intentional leadership.
    Leah Clark

    In 2023, ChatGPT was the number one searched term. At the same time, Merriam-Webster’s word of the year was Authenticity.

    In this episode of Performance Matters, we dive deep into the complexities of leadership in the age of AI. Leah Clark joins the podcast to share invaluable insights on navigating the tension between human connection and technological advancement. Discover how to harness the power of AI while preserving authenticity and fostering employee well-being. Learn practical strategies to elevate your leadership skills and ensure your organization thrives in this rapidly changing landscape.

    The post Episode #139: Authenticity in AI | How Leaders Can Alleviate Fear in an Increasingly Artificial World appeared first on GP Strategies.

    39 min

About Performance Matters Podcast

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Are you ready to perform at your highest potential? In each episode, we will interview industry experts, exploring best practices and innovative insights to help you and your organization improve…