This is the one part of the process that seems to be missing from keeping people accountable.  An Apology.  It doesn't matter if it happened 3 weeks ago.  You can still say... "I'm sorry".  

We are doubling down on the performance tools from these episodes.  Here is a podcast short from How to Navigate Grace and Accountability. 

Wanna see my face?  Check out this video at nikkilerner.com/coaching 
 
 Get Certified in Multicultural Leadership and Cultural Advising at culturecoachinglab.com.