The numbers of people Claire Mann serves in her work are staggering in their scale. But this week, Claire discusses with us how she focuses on the individual— both when it comes to how she can improve herself and how she can serve each person who rides the public transportation systems she’s helped lead and reinvent.

Inclusive, value-driven leadership sounds wonderful. But how is it cultivated, put into practice, and maintained? This week’s guest Peter Wuffli is a proven expert on just that topic, and his insights highlight our sixth installment of Perspectives from the Top.

This week’s guest, Lisa Gable, has spent her entire career in rooms and roles where the people around her aren’t used to working with someone like her. Find out how she’s excelled, how she’s helped organizations everywhere do the same, and her message for the next generation of leaders and game-changers.

This week’s guest has made a career out of helping millions of people get from Point A to Point B. But what passengers don’t see is how a transportation organization, or any organization, requires principles, leadership, empathy, and passion at every stop along the way.

When it comes to taking on a leadership role at your organization, managing personalities and goals is only half the equation. The way you take on risk management is an essential but often-ignored part of being a great leader, and we explore that concept with this week’s guest Sylvia Acevedo.