What does it take to build a culture where improvement sticks? In this episode, Keith Norris sits down with Pete Gough, retired transformation leader and former head of Business Improvement at major mining organizations including Rio Tinto, Newcrest, and Goldfields. Over his decades-long career, Pete helped shape hundreds of improvement projects, mentored future leaders, and proved that true transformation starts with people, not tools.

🔻 Turning Lean, Six Sigma, and change leadership into one practical “MMA-style” approach to improvement

🔻 Why executive visibility and genuine engagement are the foundation for lasting cultural change

🔻 How to design training programs that grow future leaders, not just project managers

🔻 The role of business improvement teams in connecting strategy, operations, and people

🔻 How to quantify hard versus soft savings and set realistic, stretch targets for improvement

🔻 Lessons from leading CI across global mining sites and cultures

🔗 Connect with Pete Gough on LinkedIn: https://www.linkedin.com/in/peter-gough-86b03617/

🔗 Learn more about KPI Fire: https://www.kpifire.com/

🎙 Hosted by Keith Norris: https://www.linkedin.com/in/keithnorris/

🎧 Listen on Apple Podcasts, Spotify, YouTube, and everywhere you get your podcasts.