The final CX Files of 2018! Peter Ryan is Principal of Ryan Strategic Advisory, based in Montreal Canada. Peter talked to me about some of the big CX events of 2018 and what we can look forward to in 2019. Enjoy it and HAPPY NEW CX YEAR! <a href= "https://www.linkedin.com/in/peter-ryan-2b39b71/">https://www.linkedin.com/in/peter-ryan-2b39b71/</a> <a href= "https://ryanadvisory.com/">https://ryanadvisory.com/</a>

The final CX Files of 2018! Peter Ryan is Principal of Ryan Strategic Advisory, based in Montreal Canada. Peter talked to me about some of the big CX events of 2018 and what we can look forward to in 2019. Enjoy it and HAPPY NEW CX YEAR! https://www.linkedin.com/in/peter-ryan-2b39b71/ https://ryanadvisory.com/

The final CX Files of 2018! Peter Ryan is Principal of Ryan Strategic Advisory, based in Montreal Canada. Peter talked to me about some of the big CX events of 2018 and what we can look forward to in 2019. Enjoy it and HAPPY NEW CX YEAR! <a href="https://www.linkedin.com/in/peter-ryan-2b39b71/" rel="noopener noreferrer">https://www.linkedin.com/in/peter-ryan-2b39b71/</a> <a href="https://ryanadvisory.com/" rel="noopener noreferrer">https://ryanadvisory.com/</a>

Peter Ryan - Ryan Strategic Advisory (CX in 2019)

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.

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Peter Ryan - Ryan Strategic Advisory (CX in 2019)

Peter Ryan - Ryan Strategic Advisory (CX in 2019)