Qantas' new CEO, Vanessa Hudson, released an apology video as one of her first communications in the role, which Alan Joyce brought forward by his early retirement. This move — potentially considered by some as a substantial 'hospital pass' — isn't off to a strong start.
Qantas' current woes are well-documented; from selling seats on non-existent flights to major court losses, chronic lost luggage, and more.
ABC's Senior Business Correspondent Peter Ryan joins Lisa Leong in the studio to break down the current situation facing the Qantas succession story. Is there a future for the flying kangaroo?