Episode 16: On this weeks episode we have a condescending customer who thinks my name is "boy" and keeps getting angry and being verbally abusive because I need to know what hotel he is at and room #. I get fed up and pull a trick on him at the end of the call. Our next call is someone claiming they found something in their pizza... petrified wood. The driver returns with a new pizza and discovers the truth. Our last customer claims the driver ripped her off. I have her look at the total on her bill and confirm how much she paid - the truth hurts so the customer tells me to die.