In this episode, we’re joined by Joe Zuccarello, a pet industry expert with decades of experience in grooming, pet services, and business operations. We’ll dive into how pet resorts can seamlessly incorporate grooming into their culture and client experience, ensuring it becomes a valuable extension of their services. Joe shares insights on creating a grooming program that enhances customer satisfaction, strengthens brand loyalty, and boosts overall revenue.
We’ll also tackle one of the biggest challenges in the grooming industry—finding, training, and retaining top groomer talent. Joe breaks down effective recruitment strategies, ways to support career growth, and management techniques that keep groomers engaged and productive. Plus, we’ll explore different compensation models that balance competitive pay with sustainable business operations, helping pet resorts create a thriving grooming department. If you’re looking to elevate your pet resort’s grooming services, this episode is packed with actionable takeaways!
Learn more about Paragon School of Pet Grooming: https://paragonpetschool.com
Learn more about VetVerifi: https://vetverifi.com
Learn more about Paramount Success Group: https://paramountsuccessgroup.com