In this episode, Chris Notter sits down with Kendy Choi, Director of Commercial and Partnerships at Cainiao, to explore her fascinating journey through the air cargo world — from pharmaceuticals and live animals to the evolving landscape of e-commerce. Kendy shares how she helped shape Liège's cargo operations from the ground up, discusses the industry's digital transformation, and dives into how AI, data integration, and collaboration are redefining logistics. Whether you're in aviation, logistics, or just love hearing from forward-thinking leaders, this one's for you.

🔹 Topics covered: • Kendy's unplanned path into air cargo • Building Liège's cargo hub from scratch • E-commerce challenges in Europe • AI in cargo operations • Why true collaboration is still rare • How to empower teams with purpose-driven metrics