This episode of the Pharmacy View Podcast features a wonderful conversation between host Scott Carpenter, EVBC and guest Norman Thurecht, Partner, Pitcher Partners. Pitcher Partners is an association of independent full-service accounting, audit and advisory firms with advisory experts from accounting and business sharing insights about issues impacting family-controlled and privately owned businesses, high net-worth individuals, the public sector and NFP organisations. Listen in as in this episode, Scott and Norman delve on the outcomes of analysing data and exploring possibilities utilizing technology in the Pharmaceutical industry.
An accountant by trade, Norman developed an interest in Pharmacy in early 2000s. He recounts having used systems and process both within the business and for the clients for the past 20-25 years with the goal of creating benchmarks for clients and the industry as a whole by consolidating data from the proprietary systems. He adds that cloud-based services have been used by the company to consolidate data on need identified basis and to give that back to the Pharmacists as quality information. That said, Norman understands that Pharmacies have idiosyncrasies and because everyone wants to operate business in their own fashion and have control over the outcome, their reports allow for that.
He further goes on to talk about the need for balance of the businesses within a core business. Taking packaging facility as an example, he breaks down the nitty-gritties of looking at such ‘business within the business’ as a separate entity and being able to justify the need for the same. The goal, he emphasizes, is to drive efficiency. Pharmacists that are traders and are good at merchandizing and marketing do really well in those regards, he adds. As the core for any Pharmacy is health, Norman says that there’s an increased need to cater to the numbers around health and not elsewhere.
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