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Phil Jones - Teleperformance - CX, Innovation, and The New Normal
Phil Jones is Senior VP for Strategic Business Development at Teleperformance UK and South Africa.
He gave CX Files an advance look at a new white paper TP UK is publishing on how the CX industry is responding to the Covid-19 pandemic. It explores innovation, collaboration, and the New Normal. In the podcast Phil talks about the issues covered in the new white paper.
https://www.linkedin.com/in/philjonesosp/
http://teleperformance.com/
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By Mark Hillary and Peter Ryan
4.3
66 ratings
Phil Jones is Senior VP for Strategic Business Development at Teleperformance UK and South Africa.
He gave CX Files an advance look at a new white paper TP UK is publishing on how the CX industry is responding to the Covid-19 pandemic. It explores innovation, collaboration, and the New Normal. In the podcast Phil talks about the issues covered in the new white paper.
https://www.linkedin.com/in/philjonesosp/
http://teleperformance.com/