In this episode of the Built by People podcast, host David interviews HR leader Phil Monaghan to uncover his extensive journey in HR, starting from his transition from financial services to HR roles in various organizations including NTT Data and the American Cancer Society. Phil shares key experiences and lessons learned, including the importance of standing your ground, building strong relationships, and becoming an effective HR Business Partner. He discusses the evolving landscape of HR with an emphasis on business acumen, change management, and transparent performance management. Phil also provides valuable advice for HR professionals to help them drive business outcomes and maintain lifelong learning.