Customer Service & Courtesy Phone Call Scripts
Client experience and customer service are the cornerstone of any business but it plays a crucial role in physiotherapy private practice.
Without providing the customer with a 5 star service every time they see you, you leave yourself vulnerable to them going elsewhere for treatment. You may be surprised that it is not the physio down the road you are competing with, it is the massage therapist, chiro and acupuncturist.
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