Pink Elephant - The IT and ITIL Service Management Experts

By Pink Elephant, The ITIL Experts

The podcasts dedicated to leading the way in IT Management Best Practices .... more

· Education

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FAQs about Pink Elephant - The IT and ITIL Service Management Experts:

How many episodes does Pink Elephant - The IT and ITIL Service Management Experts have?

The podcast currently has 159 episodes available.

Pink Elephant - The IT and ITIL Service Management Experts episodes:

August 27, 2012 PR30 - Global Process
Practitioner Radio Episode 30
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31min
July 16, 2012 PR29 - Justifying Service and Process Improvement
Practitioner Radio Episode 29
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29min
July 06, 2012 PR28 - The Role of The Service Owner
Practitioner Radio Episode 28
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30min
June 18, 2012 PR27 - Dealing with Rogue Support Agents
Practitioner Radio Episode 27
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28min
May 21, 2012 PR26 - Distributed Service Desk Strategies
Practitioner Radio Episode 26
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31min
April 30, 2012 PR25 - Communication and Education Planning
Practitioner Radio Episode 25
...more
31min
April 05, 2012 PR24 - Problem and Availability Management The Conjoined Twins
Practitioner Radio Episode 24
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31min
March 19, 2012 PR23 - Demand Channels
Practitioner Radio Episode 23 - Establishing formal, tiered and managed channels for Demand intake is critical for Business and IT Strategy Integration.
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30min
March 05, 2012 PR22 - The Service Management Office 2.0 (Live From Pink12)
Practitioner Radio Episode 22 (Live From Pink12) - Join Chris and Troy as they discuss the role of the Process Owner and the evolution of a new functional group called the Service Management Office.
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24min
February 06, 2012 PR21 - Culture and ITSM Transformation Projects
Practitioner Radio Episode 21 - Join Chris and Troy as they discuss the difference between behaviour and cultural change and why understanding your cultural environment is a critical success factor for your ITSM project.
...more
28min

FAQs about Pink Elephant - The IT and ITIL Service Management Experts:

How many episodes does Pink Elephant - The IT and ITIL Service Management Experts have?

The podcast currently has 159 episodes available.