PIO Toolkit

Sarah Lux, Lead Public Information Officer, Lake County, Florida Government

Joe Arrington, Public Information Officer, San Antonio Fire Department

Cherri Greeno, Director, Corporate Affairs, Waterloo Regional Police Service

Amy Maxwell, TN-CEM, Public Relations Manager with Hamilton County Office of Emergency Management in Tennesee

Judy Pal, Former Assistant Commissioner, NYPD, Principal 10-8 Communications 

Victoria Hall , Policy Advisor and Communications Strategist

** Donna Rossi, Director of Communications for Phoenix Police Department.

** Kendra Loney, Public Information Officer for the Nashville Fire Department and Metro Nashville Office of Emergency Management

** Matt Fagiana, Public Information Officer (Ret.) / Law Enforcement Trainer, FBI-LEEDA

March 23, 2023 NAGC Comms School - Tabitha Clark, APR, Ed.D.Dottie Li and Sierra Starks

Trent Faris ,Rob Keller and Renee Wunderlich!

February 23, 2023 - Dionne Waugh, Matt Bailey, Rebekah Mena

June 22, 2023 Rita L. Reith, Caitlin Justesen, John M. Guilfoil

Joseph Porcelli, Malary White, Wayne Delk

Welcome to the PIO Toolkit Comms surgery! An enlightening panel discussion hosted by www.piotoolkit.com and Christine Townsend, the author of "The Frontline Communicator."

This engaging conversation brings together industry experts and communication professionals to delve into the critical areas of media relations, public communication, and crisis communication tailored for Public Information Officers (PIOs).

This is the designation special! Find out more about becoming a credentialled Public Information Officer!

Have you ever wondered how you would handle a multi-jurisdictional incident where there is significant national and international attention?

We are incredibly excited to announce that we have confirmed our panelists for this special Comms Surgery edition. We will be joined by Katherine Ho, the Houston Regional Director of the Office of Foreign Missions, and Nicole Deaner, Diplomatic Security (DS) Public Affairs Director.

Along with Bexar County Assistant PIO Tom Peine, they will be on hand to answer questions about any comms issues that involve foreign agencies and media. This is a fantastic opportunity to access resources and learn where you can get support if you're ever called upon to be the PIO in an international event.

Tom was responsible for the public response of the Medical Examiner’s Office during the Quintana Road incident in San Antonio that resulted in the death of 53 migrants.