Piran Talks | Beyond the Service Desk

In this episode of Piran Talks: Beyond the Service Desk, Sam and Dan sit down with Tor Amran, co-founder of The Cornish Foodbox Company, to explore the remarkable journey from a small Truro shop with a sign saying "We Sell Turkeys" to one of Cornwall's best-known food delivery businesses.Tor shares how The Cornish Foodbox Company was founded, the challenges of scaling an online food business, lessons learned through rapid growth, and how technology helped the business navigate the unprecedented demand experienced during COVID-19.The conversation also dives into logistics, e-commerce, AI, business resilience, cybersecurity, backups, digital transformation, and what the future holds for The Cornish Foodbox, Lillie Brothers, and Cornwall's thriving business community.

In this episode of Piran Talks | Beyond the Service Desk, Sam and Dan are joined by Chris, Chief Operations Officer from FoundIt to explore the realities of modern cloud infrastructure, AI adoption and business growth. From optimising Azure environments and managing large-scale data processing workloads to leveraging automation, ISO certifications and shopper intent technology, the conversation covers the practical decisions organisations face when balancing performance, cost and innovation.

Along the way, Chris shares insights from working with leading retailers including M&S, B&Q and John Lewis, while reflecting on a 21-year partnership with Piran Tech that began with a server-room flood and continues today through cloud services, automation and strategic technology guidance. The episode offers a refreshingly honest look at how successful organisations cut through the hype, embrace the right technologies and focus on solving real business problems.

In this episode of Piran Talks | Beyond the Service Desk, we're joined by Nick Banks from Ingram Micro to cut through the noise surrounding Microsoft 365 and focus on what it really means for modern businesses. We explore common misconceptions, discuss how organisations can unlock greater value from the tools they already own, and examine where Microsoft 365 fits within a practical, secure IT strategy. Tune in for a clear, honest conversation designed to help business leaders make more informed technology decisions—without the marketing fluff.

In this episode of Piran Talks Beyond the Service Desk, we explore Vision IFP’s journey of leveraging cutting-edge technology and Managed Detection and Response (MDR) to drive meaningful business transformation with Head of IT, Sam Fidock. Discover how Vision IFP has deployed highly available systems to ensure seamless operations, embraced hybrid working solutions to support a flexible workforce, and integrated Cisco Meraki technology stacks for smarter network management and enhanced security. Tune in for insights into how these innovations—underpinned by proactive threat monitoring and rapid incident response—are shaping the future of work, security, and technology in today’s fast-paced business environment.

In our debut episode, we sit down with Matt Bromley of Ward Williams to explore how Piran Tech helped elevate their IT environment. From achieving key accreditations and enhancing their security posture to modernising infrastructure, Matt shares how our partnership has driven real results — including the recent detection of a potential cyberattack before it could cause damage. Tune in to hear how proactive collaboration keeps Ward Williams secure, resilient, and ready for the future.