In this session, Chris Munz presented Qubriux, a customer engagement platform redefining restaurant loyalty through emotion, not just points. A 20-year restaurant technology veteran and Chief Revenue Officer at Qubriux, Chris has helped major brands connect data with meaningful guest experiences. Frustrated by fragmented systems and one-size-fits-all rewards, he joined a team of seasoned restaurant technologists who believe that loyalty should feel personal. Qubriux unifies guest data, marketing, and communication into one intelligent platform that listens, learns, and activates in real time, helping restaurants transform transactions into relationships.
Interview Takeaways: Loyalty Through Emotion: Qubriux believes real loyalty is emotional, not transactional, focusing on human connection rather than points or discounts.Unified Guest Data: The platform integrates loyalty, marketing, and communication into one system that listens, learns, and acts in real time.Empowering Restaurateurs: Qubriux gives operators actionable insights that turn overwhelming guest data into personalized experiences, helping them drive repeat visits and long-term loyalty.Chris Munz on LinkedIn: https://www.linkedin.com/in/christophermunz/Qubriux Online: https://qubriux.com/Qubruix on LinkedIn: https://www.linkedin.com/company/qubriux/Cali BBQ Media: https://content.calibbq.media/Join Our Next Show: https://betheshow.media/rising-tides/Shawn Walchef on LinkedIn: https://www.linkedin.com/in/shawnpwalchef/
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