Hosts: Claire Donovan & Mateo Alvarez
In this episode:
• Good morning, it's Monday, May 11, 2026, and this is Pivot Insurance. I'm Claire Donovan.
• And I'm Mateo Alvarez. Today: NAIC finalizes its model bulletin update on generative AI in claims, Swiss Re tightens silent AI exposure language for J...
• Plus quick hits on Lemonade's Q1, Verisk's new wildfire model, and a UK fraud crackdown. Let's start with the NAIC. On Friday the working group releas...
• Connecticut, New York, and Colorado have already signaled adoption by Q3. For claims operations, that means your prompt library is now a regulated art...
• Right, and the bulletin clarifies that third-party vendor outputs don't shield the carrier. So if you're using EvolutionIQ or Shift Technology for cla...
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