Welcome to optiMISE!, the quintessential podcast for anyone looking to enhance their offshoring strategy. Each episode, we delve into the nuances of outsourcing, offering you firsthand insights, actionable strategies, and inspiring success stories. Whether you're just starting out or are an experienced player in the offshoring field, optiMISE! is your go-to resource for practical advice and expert insights aimed at helping you leverage the full potential of your offshore teams.

In today's episode, "Optimum Offshore Operations," we take a closer look at managing successful offshore business operations in the Philippines. Join us as optiBPO's Operations Director, Tom de Luna, along with Account Directors Jela Denzon and Alvin Gatus, share their valuable experiences and tips. Tune in to gain expert knowledge that could transform your offshore business approach and drive success.

Tasks can take weeks or months for an employee to accomplish because urgent tasks continue to overwhelm them. With well-defined processes, policies and procedures, your offshore team can accomplish repetitive tasks and free up your time to focus on scaling your business. Documentation is very important as well as helpful if properly maintained and updated. optiDocs can help get these things in place pretty rapidly for customers in parallel to kicking off your offshore team.

https://optibpo.com/

optiBPO partners with you to plan, build and manage your offshore team in the Philippines. Join us for our regular webinars held for Australian, European and North American time zones - www.optiBPO.com/webinar

In offshoring, there are many things you can do remotely if you put your mind to it. Listen to Jamie McBrien, CEO of optiBPO, as he discusses why offshoring is no longer just back-office repetitive low-level tasks.

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CONTACTS:

Website: http://www.optibpo.com

Email: [email protected]

Call +61 2 8071 4150

Managing an offshore team requires proper guidance, advice and support from onshore leaders. Listen to Jamie McBrien, CEO of optiBPO, as he talks more about what it takes to develop a successful relationship with your offshore team.

CONTACTS:

Website: http://www.optibpo.com

Email: [email protected]

Call +61 2 8071 4150

After the so called “honeymoon period”, many offshore operations unfortunately "hit the wall". This is when reality starts to kick and flaws in systems and processes are discovered. Jamie McBrien’s company, optiBPO can manage that risk by starting small, defining scope, proving the concept, building confidence and then extending.

optiBPO is an easy business to set up and anyone can call themselves a BPO. But only those with strong HR support, correct infrastructure and strategic office locations, high staff retention rate, plus effective management can survive the industry. So, how does it work? Jamie McBrien shares his insights on how to be successful in the outsourcing business.

http://optibpo.com/

Philippines is known for its large outsourcing market at $22 billion. Compared with India and other Asian countries, the Philippines has a higher literacy rate, better retention rates, better costing, and better attraction of capability, plus the fact that it is the 3rd largest English speaking country in the world.

http://optibpo.com/

Businesses are looking for ways to enhance their capability - that means doing more with the offshore resource potential at a lesser cost. Sales and HR are only some of the key areas that needs offshore support. Taking out the admin burden off the sales team and HR personnel increase their time to focus on the high-value activities.

Visit http://optibpo.com

With costs rising and talent difficult to find, outsourcing is being embraced. The hardest part is knowing where to start.

We know what to do and where to do it.

We know how to manage risk and avoid disruption.

We know the best management strategies for offshoring and what you need to do to be ready.

We know all this because we have done it before - many times.

Want your offshore team to be an extension of your business and not a separate part? We know how.

We partner with you to plan, build and manage your offshore team.

We work with you so you can start small, minimise risk, learn as you go and as your confidence grows, scale.

Onshore support to ensure your offshore success.

Our clients can testify to the savings they achieved – 50, 60, 70 or even 80%!

Want to get started today? Call us now or fill in the form below and we will call you.

Visit optibpo.com for more details.