This week’s episode of The Retail Tea Break podcast is a little different, as it is brought to you in collaboration with Salesforce. I’m joined by 3 very special guests as we look ahead to planning for Christmas and the Holiday season. I speak to:

• Jennie McGinn, Head of E-commerce for Lifestyle Sports
• Paul Gillart, Chief Operating Officer at The Skin Nerd
• Gurpreet Kaur, Director of Retail Solutions and Strategy at Salesforce 

We delve into Salesforces’ predictions for peak 2022 and their tips for delivering amazing experiences whilst providing a hyper-personalised service for customers. We also hear how Irish brands Lifestyle Sports, The Skin Nerd and Skingredients are preparing for the golden quarter. Paul tells us about the power of gifting (and self-gifting) and we discuss Jennie’s top tips for what not to do this Black Friday! This is an incredible episode, one that should not be missed!