<p>Michael Martin and Chris Zizza discuss planning for the future, Chris coping with a positive COVID-19 diagnosis, and understanding changing customer expectations.</p>

Michael Martin and Chris Zizza discuss planning for the future, Chris coping with a positive COVID-19 diagnosis, and understanding changing customer expectations.

Planning for the Future & Managing Customer Expectations

The NWFA's "Real Answers" podcast series features NWFA President & CEO, Michael Martin and Chris Zizza, founder of C&R Flooring, Inc., and past Chairman of the Board of the NWFA.

Business

Marketing

Management

The NWFA's "Real Answers" podcast series features NWFA President &amp; CEO, Michael Martin and Chris Zizza, founder of C&amp;R Flooring, Inc., and past Chairman of the Board of the NWFA.

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Planning for the Future & Managing Customer Expectations

Planning for the Future & Managing Customer Expectations

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