Isabel talks with Kim Rigden, associate director of accreditation at IAED. They discuss the philosophy of catching people doing it right, strengths-based feedback formulas, and common hurdles to accreditation.

For Your Information:

Due to the complex nature of the task/type distinction of feedback, IAED created strengths-based feedback so the ED-Q does NOT have to figure out if a task is a promotion task (creative) or prevention task (accuracy-based) and react accordingly with positive or negative feedback.

For more information, see the following article.

Link to Kim's previous podcast: https://aedrjournal.org/o-come-all-ye-burned-out-with-kim-rigden/

ACE Online Site: https://accreditation.emergencydispatch.org/

Link to the Race to ACE Facebook group: https://www.facebook.com/groups/1025994800869995/

Kim's reading recommendations:

Via Character Strengths: http://www.viacharacter.org/www/

When: The Scientific Secrets of Perfect Timing by Dan Pink

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org