15 Minute Mastery

Player Protection Isn’t Compliance - It’s Strategy: How BetBlocker is Changing Safer Gambling Forever


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What if player protection wasn’t just about regulation - but the key to long-term loyalty and brand value?

In this episode of 15M Mastery, we’re joined by Duncan Garvie, Founder of BetBlocker, to explore why player protection tools like external blocking, self-exclusion, and safer gambling journeys are not just regulatory checkboxes, they’re core business strategy.

From integrating safer gambling tools in 30 days to measuring the ROI of early interventions, Duncan breaks down what smart operators, affiliates, and product teams should be doing right now to build trust, reduce churn, and create genuinely sustainable brands.

In this episode, you will hear:

  • Why self-exclusion and blocking tools are brand assets, not just legal necessities
  • How player trust drives lifetime value and loyalty
  • The easiest way to integrate tools like BetBlocker in under 30 days
  • Where to place links across your customer journey for maximum impact
  • Why earlier interventions = longer player lifespans
  • The one metric that shows your safer gambling strategy is working
  • What affiliates must do to build trust while sending traffic
  • Why doom-and-gloom responsible gambling messages don’t work
  • How to embed RG tools into content, UI, and acquisition without hurting conversion

Key Moments: 

00:00 – Why Player Protection Matters More Than Ever  

01:18 – Treating Safer Gambling as a Brand Asset  

03:02 – How Trust Drives Long-Term Player Loyalty  

04:30 – Empowering Players vs. Restricting Them  

05:08 – How to Integrate BetBlocker in Under 3 Days  

06:46 – Where to Place Blocking Tools in the Player Journey   

09:35 – Nudging vs. Prohibiting: The Psychology of Safer Play  

10:33 – The #1 Metric That Shows RG Tools Are Working  

11:44 – Why Forced Interventions Mean You’re Too Late  

12:09 – The Problem with Affiliate Acquisition Strategies  

13:26 – Rogue Affiliates & Exploiting Vulnerability   

15:29 – How to Market Safer Gambling Without Fear Tactics  

16:25 – Embedding Player Safety in UI and Content Strategy  

17:35 – Why Deposit Limits Should Live in the Banking Page  

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Welcome to “15M Mastery,” the ultimate show for iGaming professionals, hosted by industry veteran Dmitry Belianin. With over 17 years of experience, Dmitry brings unparalleled insights and wisdom from top industry experts in just 15 minutes. Each episode delivers actionable strategies from all iGaming verticals to improve your personal and business performance. As the founder of Belianin, Dmitry also shares his expertise in nurturing high-potential iGaming startups. Subscribe to “15M Mastery” for concise, high-value content and stay ahead in the competitive world of iGaming.

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15 Minute MasteryBy 15 M Mastery