Hello! This is Multifamily Off the Cuff Episode # 16. Thank you so much for listening!

We had the pleasure today to talk to the first Service Regional Manager invited to our show: Christopher Phillips. He has been working with the multifamily industry for 22 years. He has an incredible experience and knowledge on the industry, and he shared great info with us. 

These were some of the questions we discussed with him:

1. Out of the services that’s being provided to the Multifamily which one you think it is the most difficult one to deal with?
2. Let's talk about Plumbing? What are your pet peeve when it comes to plumbing services? Best and bad practices you have experienced?
3. What methods have you implemented to improve communication within your team and outside services providers? 
4. Restoration / mitigation and it's nightmare. From your experience. what do you think it can be improved.?

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