pmXcite - 'The Podcast'

pmXcite - 'The Podcast'

By Terri HandyBusiness
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pmXcite - 'The Podcast' episodes

  • Are we entitled to management fees when we make an insurance claim for rental arrears?

    Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "An owner is refusing to pay us our management fees, even though their insurance company has paid out for the outstanding rent of more than three months and we went to QCAT on their behalf. Shouldn't we be paid for all our hard work?". If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!

    6 min
  • Explaining to an owner you lost at tribunal because of an agency error before your time

    Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "I recently applied for a Warrant of Possession due to continual Rent Arrears and the tenant was allowed to stay for a further six weeks because there was a correction showing on the tenant's ledger from when they first moved in. Even though it was before my time and the mistake was fixed straight away, how do I explain to the owner what happened?". If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!

    6 min
  • What do we do if a tenant's pet has been left unattended while they are away?

    Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "A neighbour has reported that our tenant has had their dog tied up to the clothesline in the backyard, with no shade for a few days while they have gone away. They don't think anyone has been to top up its water and food and it is quite distressed. What should I do in this situation?". If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!

    4 min
  • Who should answer the phone over the Christmas break?

    Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "We are closing between Christmas and New Year for the first time this year, but we are not sure what to do with our office phone when the office is closed. Do you have any suggestions?". If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!

    5 min
  • What should we include in our Christmas message to our tenants this year?

    Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "Each year we send a Christmas message to our tenants letting them know when the office will be closed and our emergency contacts. Is there anything else we should be including in our email?". If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!

    4 min
  • How do we tell our tenants 'nicely' not to bother us over Christmas?

    Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "Last Christmas, our team was constantly bombarded with silly requests and non-urgent items over the break. In fact, it was bordering on ridiculous. I really want to avoid this happening again, have you got any ideas?". If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!

    4 min
  • Tis the season to get super organised so that you can enjoy your break!

    This conversation is brought to you by the amazing team at Inspection Manager, who are working hard to make property manager's lives easier. You can check out Inspection Manager here. In this episode we dive into.. - The 9 things you need to tick off your list and get sorted before Christmas rolls around so that you can enjoy a stress-free Christmas break!
     
    This episode also includes a a very special FREE downloadable resource - the 'Christmas Communication Template Bundle', proudly brought to you by Inspection Manager! In this resource you'll find a whole bunch of email templates (with a pmXcite twist) for you to use when communicating with your owners and tenants this festive season!

    You can download the resource for FREE here: https://pmxcite.thinkific.com/pages/inspection-manager-partner-page

    25 min
  • How do we deal with angry tenants who miss out on properties and then take it out on us?

    Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "In our area, there is a huge shortage of available properties. We have multiple tenants applying for every property and so many people get really angry when they miss out. I feel bad for them but can't do anything to help. And my boss is having to deal with so many complaints which he is not happy about. Is there anything I can do to stop them taking their frustration out on me?". If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!

    6 min

About pmXcite - 'The Podcast'

From the publisher's feed

Join Terri Handy, the mastermind behind pmXcite, this podcast is your backstage pass to the property management world.