English for Custmer Service Podcast

🎙️🎧 Podcast 37| Call Center Speaking Test: Harver Test


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🎙️🎧 Podcast 37| Harver Test for Call Center Speaking

Harver Test

In this episode, we demonstrate how to answer the speaking section for the Harver Speaking Proficiency Test which is commonly used by call centers to test your level of clarity and pronunciation for a call center job in English.


👂In this episode, listen into our latest episode where our call center coach breaks down listening to Amazon Customer Service calls in a full class.


• Practice Roleplaying Empathy, Assurance of Help, and Call Handling skills in a hands-on, interactive way with our expert coach.

• Level up your listening to real-world Amazon customer service scenarios as our expert coach breaks down the language used by native speakers of English.


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#CallCenterTraining #SoftSkills #CustomerService #Empathy #AssuranceOfHelp #CallHandling #RolePlayPractice #HarverTest #EnglishTest #SpeakingTest #CallcenterTest #mockcalls #listening #Harver

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English for Custmer Service PodcastBy English for Customer Service Podcast