English for Custmer Service Podcast

🎙️🎧 Podcast 4 │ 100 EMPATHY STATEMENTS FOR CUSTOMER SERVICE


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🎙️🎧PART 1│ 100 EMPATHY STATEMENTS FOR CUSTOMER SERVICE

Learn English for Customer Service and Call Centers Empathy statements in under 19 minutes! That's all the Empathy statements you'll ever need to improve your interaction with customers. 


✔️Defuse irate customers.

✔️Take control of your calls.

✔️De-escalate supervisor or manager calls. 

✔️Empathize like a native speaker.

✔️Improve your Customer Service vocabulary. 

✔️Get awesome reviews from your customers. 

✔️Acknowledge your customer's concerns and emotions like a professional. 

 

Related Videos: 

- English for Customer Service Listening Practice - https://www.youtube.com/watch?v=eSqzEbfiAb4&t=28s

- English for Customer Service Speaking Practice - https://www.youtube.com/watch?v=e0sMbGp-Nzw&t=36s

- English for Customer Service Podcast - 

https://www.youtube.com/watch?v=KkCgsGawlPY&t=89s


This is the best video to get started with Intermediate English for Customer Service for learners of English as a Second Language or if you want to learn Call Center Soft Skills.


-Learn Customer Service skills: Empathy, Troubleshooting, Soft Skills, Call de-escalation and others

-Practice your active listening

-Call Center Role Plays

-Empathy Scripts

-Sales Role Plays

-Grammar, Vocabulary and more!


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English for Custmer Service PodcastBy English for Customer Service Podcast