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๐๏ธ๐ง๐ท๐๐ ๐๐๐๐ 7 โTransitions Words and Sequencers
๐๏ธ๐ง๐ท๐๐ ๐๐๐๐ 7 โTransitions Words and Sequencers
Learn English for Call Centers and Customer Service
Level: Basic
In this episode, we'll describe the hiring process for a call center. We'll learn language for Transition Words and Phrases. Why do need to learn Transition Words? Answer: Transition words and phrases are very helpful in explaining a series of steps or processes to a customer.
โ๏ธ Vocabulary: Transition Words and Phrases
โ๏ธ Beginning: First of all, To begin with, To start with, First off, Firstly
โ๏ธ Middle: Then, After that, After+gerund, Secondly
โ๏ธ Ending: Finally, Lastly, Last but not least, Eventually
Getting Hired
"First of all, I would like to get hired. But I would need to work on my English. To start with, I need to learn more Grammar and work on my Fluency. After improving my Grammar and Fluency I would need to work on my Listening. Then I would have to go to recruitment for my English interview. After doing my interview, I would need to do some tests on the computer. Firstly, I would need to do a typing test. Then I would need to do a Spelling test and Finally, I would need to do a Listening test. If I have a passing score, I will be able to apply for a job position as a call center representative. After doing my computer tests, I would need to do a drug test. After doing my drug test, I would need to sign my job offer letter. After signing my job offer, I would have to sign my work contract with the salary and schedule offered. After that, I would be assigned an Accent class. Last but not least, I would need to bring a copy of my DPI, so Payroll can open a bank account under my name for my payment."
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-YouTube
https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w
โFollow and write to us โ
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#excellenceacademy #Podcast #CallcenterPodcast #softskills #callcentertraining #assurranceofhelp #customervalue #customerservicetips #customerservice #empathy #callcenterenglish #acknowledgement #ESLPodcast #LearnEnglishPodcast #CustomerServiceRepresentative #customerservicetraining #customerservicebackoffice #BPO #bposervices #bpotraining #roleplay #callcenterroleplay #listeningpracticedca #englishforcustomerservice #callcenterlisteningpractice #troubleshootingcallflow #englishgrammar #transitionwords #comocontestarllamadaseningles
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By English for Customer Service Podcast๐๏ธ๐ง๐ท๐๐ ๐๐๐๐ 7 โTransitions Words and Sequencers
Learn English for Call Centers and Customer Service
Level: Basic
In this episode, we'll describe the hiring process for a call center. We'll learn language for Transition Words and Phrases. Why do need to learn Transition Words? Answer: Transition words and phrases are very helpful in explaining a series of steps or processes to a customer.
โ๏ธ Vocabulary: Transition Words and Phrases
โ๏ธ Beginning: First of all, To begin with, To start with, First off, Firstly
โ๏ธ Middle: Then, After that, After+gerund, Secondly
โ๏ธ Ending: Finally, Lastly, Last but not least, Eventually
Getting Hired
"First of all, I would like to get hired. But I would need to work on my English. To start with, I need to learn more Grammar and work on my Fluency. After improving my Grammar and Fluency I would need to work on my Listening. Then I would have to go to recruitment for my English interview. After doing my interview, I would need to do some tests on the computer. Firstly, I would need to do a typing test. Then I would need to do a Spelling test and Finally, I would need to do a Listening test. If I have a passing score, I will be able to apply for a job position as a call center representative. After doing my computer tests, I would need to do a drug test. After doing my drug test, I would need to sign my job offer letter. After signing my job offer, I would have to sign my work contract with the salary and schedule offered. After that, I would be assigned an Accent class. Last but not least, I would need to bring a copy of my DPI, so Payroll can open a bank account under my name for my payment."
โSubscribe and listen to more podcasts โ
-Spotify:
https://open.spotify.com/show/67zkgtstgS7plodShreCZf
-YouTube
https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w
โFollow and write to us โ
- Facebook :
https://www.facebook.com/Excellence-English-472558866845334/
- Twitter : https://twitter.com/ExcellenceEng
#excellenceacademy #Podcast #CallcenterPodcast #softskills #callcentertraining #assurranceofhelp #customervalue #customerservicetips #customerservice #empathy #callcenterenglish #acknowledgement #ESLPodcast #LearnEnglishPodcast #CustomerServiceRepresentative #customerservicetraining #customerservicebackoffice #BPO #bposervices #bpotraining #roleplay #callcenterroleplay #listeningpracticedca #englishforcustomerservice #callcenterlisteningpractice #troubleshootingcallflow #englishgrammar #transitionwords #comocontestarllamadaseningles