Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere?
Mosaic updatesSouthwest *lowers* elite qualification requirementsUnited switching to boarding with Windows firstBeond revealAA wants to bring back JFK-HNDITA Airways announces seven new destinations for Summer 2024PSM fire engine issuesAA backfilling NEA breakup in New EnglandRolls-Royce to cut 2,500 jobs in cost cutting drive More MAX build issuesFor our Patreon subscribers we have bonus content, including:
Interesting Emirates loyalty statsDelta talks loyalty in its Q3 earningsBermudAir backtracks on all-premium playKLM getting worried about AMS slot cutsDeforestation avoidance carbon offset scam had two major US airlines as customersNew AA Business ProgramA plan with a lot of baggage! MEPs push for airlines to stop charging for carry-on bags And plenty more. Enjoy the show!