Episode 64 – Interview with Meeghan Hurley

In this episode, we talk to Meeghan Hurley about the cutting edge perio procedures they use in the perio practice she works at, a new desensitizing product on the market, and why it’s so important to be open-minded in this profession.

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Episode 63 – The Importance of Proper Documentation

Proper documentation is so important! It sets the team up for success and is the first line of defense in a malpractice lawsuit.

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Episode 62 – Why You Should Take Blood Pressure

We took blood pressure on every patient in school, but somehow it gets pushed to the side in so many offices. Is it part of your standard of care?

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Episode 61 – Interview with Kierstin Raught, Hygiene Team Leader

In this episode, we talked to Kierstin on how she was able to leave her comfort zone and take a risk to come out stronger on the other side. Here’s her story.

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Episode 60 – Interview with Dianne Peterson, Author of “Oh No! I Gotta Go to the Dentist!”

In this episode, we talk to Dianne Peterson, dental hygienist and a new children’s book author, to find out what drove her to write this book. She truly is inspiring!

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Links to get the book:

toothfairyexpress.com

mascotbooks.com/ohnoigottagotothedentist

amazon.com

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Episode 59 – Celebrating 20,000 On-Site Solution Trainings

Scheduling Institute celebrated its 20,000th On-Site Solution Training on November 17th, 2017. This is a huge milestone that would  not have been achievable without our awesome clients. In this episode, we talk a walk down memory lane and encourage you to do the same!

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Episode 58 – 5 Ways to Keep Your New Patients Coming Back for More

You are wasting your marketing efforts if you do not have a plan to convert your new patients into lifelong patients. In this episode, we discuss 5 strategies to keep your new (and existing) patients coming back for more!

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Episode 57 – Interview with Hygiene Team Leader, Erin Ricks

In this episode, we spoke to hygiene team leader, Erin Ricks, and found out how to have some friendly, fun competition at work.

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Episode 56 – Retention Pop Quiz

This pop quiz tests your knowledge in customer service, retention, and referrals. Your patients will continue to come back to your office and you will have less cancellations if they have a great experience.

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Episode 55 – Interview with Hygiene Team Leader, Mary Gomez

In this episode we interview Mary Gomez and discover how they were able to get their fluoride acceptance up from 30% to 93% and how to effectively communicate to different personalities in the office.

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Go to HygieneProfitLeaders.com to download notes from the episode!