In this week’s In-Ear Insights, Katie and Chris discuss how artificial intelligence impacts corporate culture and vice versa. Learn about the two different types of organizations, use cases for AI in corporate management, and the hidden danger of AI and institutional knowledge in your corporation.

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In this week’s In-Ear Insights, let’s talk about humans and machines, specifically, how corporate culture enables or disables artificial intelligence, we’ve talked in the past about how machines are taking tasks away, either freeing up more time for people to do higher value work, or in less progressive companies, resulting in the loss of physical bodies and seats, because you need fewer people to do the remaining tasks.

But a big part of the adoption of AI and how it’s implemented, as dictated by that culture is, is your company’s culture a progressive one, where you’re trying to uplift it up level your people? Or is it a regressive one, we’re like, yeah, we’re just gonna try and empty as many seats as possible and pay as little upair employees as little as possible.

So Katie, when you think about corporate culture and AI, what are the things that come to mind for you?

The first thing comes to mind for me is insecurity.

And so I say that, because I feel like if there’s insecurity about, here’s the value that we provide, here’s, you know, the whole will AI take my job.

And we’ve talked about some of the psychology of that, I feel like if any of that exists within the culture as a whole, it’s going to be really difficult to introduce artificial intelligence, or any kind of automation, quite honestly, into the culture, because having seen it firsthand, people will cling so tightly to the work that they do, and make it as complicated as possible, to make sure that they don’t lose that job.

And so they won’t share how they do it, they won’t share what they do, they will just sort of leave it in this black box, and be like, okay, but I’m the only one who knows how to do this thing.

And I think if there, if that exists in the culture, especially from the top down, then it’s going to be really difficult.

So that’s what I think of when I think of, you know, the corporate culture and AI, there needs to be an openness, there needs to be a curiosity, there needs to be a willingness to experiment and try things and fail.

If you don’t have those elements, then I think, you know, introducing AI, or really anything else is going to be difficult.

What do you think, Chris?

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