The NZ Business podcast featuring Mitchell Pham covers a wide range of topics, including his experiences as a Vietnamese refugee, the challenges of building a tech business in Vietnam, the importance of resilience in the face of crises, and the evolution of the company's structure and culture. Pham discusses the cultural and organizational challenges faced when building a team in Vietnam, emphasizes the significance of trust in remote work, and shares insights gained from his family's history of entrepreneurship. Additionally, he reflects on the impact of major crises, like the Y2K and the global financial crisis, on his business and the importance of rapidly responding to protect the core business.
00:00 Success comes from teamwork and resilience.
10:00 Sneaking to Mekong City, avoiding informants, getting caught.
11:20 Sneaking onto a fishing boat in Vietnam.
17:52 Survived storm, refugee camp, now a museum.
24:23 Religion and language helped people survive adversity.
30:45 Academic success, extracurriculars, and language challenges overcome.
35:35 Group of migrants from various countries find home.
41:47 Learning leadership through collaboration, not impatience.
47:15 Incremental growth, investments, ups and downs.
50:40 Financial services hit by data and system crisis.
54:34 Understanding customer needs for long-term success.
01:01:52 Challenges in building and uniting multicultural team.
01:05:05 Frequent Vietnam visits, challenges in hiring. Executing changes.
01:12:20 Restructuring roles, reporting better, staying compliant and efficient.
01:18:47 Resilience across the team is essential. Adapt and invest in a crisis.
01:20:42 Thank you, Mitchell Pham, for sharing your story.