Most of us hire people to fill a slot — a given role. That happens all too often because we hire in a reactionary mode, …

When I worked for TRW in the 1980’s, the company required everyone with purchasing responsibilities to take the Chester Karrass negotiating course. At that time …

Phil Spector was a very successful music producer and songwriter, who was also convicted of murder and serving a long sentence when he died in …

Why would a senior employee keep tricks of the trade secret from others? For one reason only: a lack of confidence. Someone who acknowledges his …

A few years ago I volunteered to support the Continental Cup activities in Cleveland. This is an international sporting event that included 2500 youngsters from …

A majority of adult Americans do not vote in our elections. Why is that? Simply because they don’t believe their vote matters. They believe nothing …

An effective operation may have bad days, but they are a rarity. When you walk through operations, is the angst palpable? Clearly that swamp monster …

Even the best of us can benefit from cold water to the face occasionally. In mid-2022 I finally quit making excuses and enjoyed a 3-week …

Excerpted From: © 2021 Manufacturing Mastery: The Path to Building Successful and Enduring Manufacturing Businesses; Taylor & Francis, Author: Rebecca Morgan “I have long advised …

Your people are no doubt working hard to do a good job. The question is: Have you given enough structure for them to know what …