Fabien Doléac has recently returned from Mozambique where he setup a telecommunication centre. Working for Telecoms Sans Frontières, Doléac set up a BGAN satellite phone which was used to allow people affected by severe flooding to talk to relatives and loved ones. Computer Weekly's Cliff Saran interviews Doléac.

Shell’s $4 billion IT outsourcing deal announced earlier this month, will see outsourcer EDS take over the risk and governance of the oil company’s key networks and data centre IT suppliers. In this podcast Cliff Saran speaks to Swee Chen Goh, vice president for IT infrastructure and services for Shell globally, about this innovative contract.

Round-up of UK IT industry news including last week’s top five stories on ComputerWeekly.com and a look at the main stories in this week’s issue.

This week’s highlighted stories include: The Royal Bank of Scotland’s plans to roll out a debit card payment system with sophisticated anti-fraud technology; the BT trial of Phorm’s advertising services and the debate over privacy concerns; and the Fujitsu-NHS “contract reset” issue.

Our weekly round-up of UK IT industry news including the top five stories on ComputerWeekly.com last week, and a look ahead to the focus of next week's issue. This week's stories include how tool hire firm Speedy Hire expects to save £2m over the next six years after rationalising the way it licenses Microsoft software.

Weekly round-up of UK IT news. This week, stories include a warning to IBM customers to check they're protected from patent lawsuits by third-party software developers and news that over two-thirds of UK IT workers claim that they have suffered workplace bullying.

In this week's UK IT news round-up, how the government is using old legislation to keep Gateway reviews secret; a report on how Eurostar has attracted record passengers and boosted sales 15.5% after implementing a revenue management software package; and news of share trading exchange Turquoise which is due to complete the implementation of its IT infrastructure in the first week of April, using off the shelf trading applications.

Stories around the government’s controversial 5.4 billion pound national identity card scheme feature prominently this week. Ian Grant reports on the findings of the Crosby report into ID cards, while Tony Collins reports that the Office of Government Commerce is determined to keep secret early independent assessments of the ID card scheme by going to court to stop their publication. Other news includes BAA’s rejection of RFID in favour of barcodes for baggage tracking at Heathrow Terminal 5; a change in the way businesses are negotiating outsourcing deals; and how audit software could help you get a better deal on virtualisation licences from software suppliers such as Microsoft, SAP and Oracle.

This week: Computer Weekly’s quarterly survey of the IT jobs market, conducted by SSL, reveals that the demand for IT professionals in financial services is starting to drop, as the credit crunch causes turmoil in the markets; executive editor Tony Collins reports that a new national database of confidential patient records is being opened to access by NHS staff without professional qualifications; and deputy technology editor John-Paul Kamath reports that budget airline EasyJet is redesigning its website using Web 2.0 technologies to allow customers to plan complete holiday itineraries, rather than just book flights.

In this interview Adrian Davey, head of IT at Tubelines, speaks to Cliff Saran about how Tube Lines has made the most from the company's Microsoft Enterprise Agreement. With the availability of Windows Server 2008, Tube Lines has looked at using Windows 2008 Terminal Services to replace an existing Citrix Metaframe server farm. Davey has also used the Home Use Rights option in the Microsoft Enterprise Agreement to give end users the option of buying Office 2007 for home use and gain valuable experience of the new version, in preparation for a company-wide roll-out.