Pods + PANS

PANS' Martha Lowe is joined by Pharmacists Bruce Johnson and Vanessa Johnson for a special Pharmacy Appreciation Month episode. Did you know there are many pharmacy families in Nova Scotia? The Johnson's are just one! Bruce was the first African Nova Scotian to graduate from DAL's College of Pharmacy in 1974 and his daughter Vanessa followed in his pharmacy footsteps many years later. They touch on how they both got into the profession, how the practice has progressed in the last 50 years and what they hope to see for the future of pharmacy.

Bruce and Vanessa were featured in the latest edition of PANS’ Pharmacy Life Magazine (Available to PANS members only). Be sure to check it out!

Copyright Notice

By accessing the PANS Pods and PANS Podcast (the “Podcast”) you acknowledge that the contents, design, and materials are the property of the Pharmacy Association of Nova Scotia (PANS) or used by PANS with permission. The Podcast and its data, content, information, and other materials are protected under Canadian copyright and trademark laws. The Podcast is for general educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, may be made without the prior written permission of PANS.

Disclaimer

The Podcast and content contained therein, including text, images, audio, or other formats, were created for general education and informational purposes only. The content is not intended to be a substitute for professional medical advice, clinical diagnosis, or treatment. Reliance on any information provided is solely at your own risk. Furthermore, any third-party materials or content of any third-party site referenced in the Podcast do not necessarily reflect the opinions, standards, or policies of PANS. PANS assumes no responsibility or liability for the accuracy or completeness of the content of guests or contained in third-party materials or on third-party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced therein.

Limitation of Liability

PANS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THE PRODUCTS OR THE INFORMATION PRESENTED IN THE PODCASTS.

Many patients have drug therapy problems AFTER they start therapy, not before. The therapy isn’t working, it is causing side effects, or the patient isn’t taking it as prescribed. Or…everything is great. Assessing existing therapy is one of the most important roles of pharmacists, whether it’s renewals, med reviews, chronic disease management or checking in on a refill. The podcast series, 2 Cs 2 As (Control (Efficacy), Complications, Adherence, Adverse Effects), will look at ways to assess various treatments and conditions to support pharmacists in their care for patients and documentation.

PANS' Glenn Rodrigues and Dan Rainkie, Assistant Professor at Dalhousie University's College of Pharmacy, talk in depth about Rheumatoid Arthritis and how pharmacists can evaluate treatment efficacy, what type of red flags to look out for and what a pharmacist can reasonably assess on their own, within their scope.

Daniel Rainkie is an Assistant Professor at Dalhousie University's College of Pharmacy. Daniel received a Shoppers Drug Mart Research Grant in April 2024 and recently presented on this topic at the 2024 Nova Scotia Pharmacy Conference. Daniel has no other declarations and conflict(s) of interest.

DO YOU CURRENTLY LIVE AND/OR PRACTICE PHARMACY IN NOVA SCOTIA? BECOME A PANS MEMBER AND RECEIVE CEUs FOR LISTENING TO THIS EPISODE!

Copyright Notice

By accessing the PANS Pods and PANS Podcast (the “Podcast”) you acknowledge that the contents, design, and materials are the property of the Pharmacy Association of Nova Scotia (PANS) or used by PANS with permission. The Podcast and its data, content, information, and other materials are protected under Canadian copyright and trademark laws. The Podcast is for general educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, may be made without the prior written permission of PANS.

Disclaimer

The Podcast and content contained therein, including text, images, audio, or other formats, were created for general education and informational purposes only. The content is not intended to be a substitute for professional medical advice, clinical diagnosis, or treatment. Reliance on any information provided is solely at your own risk. Furthermore, any third-party materials or content of any third-party site referenced in the Podcast do not necessarily reflect the opinions, standards, or policies of PANS. PANS assumes no responsibility or liability for the accuracy or completeness of the content of guests or contained in third-party materials or on third-party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced therein.

Limitation of Liability

PANS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THE PRODUCTS OR THE INFORMATION PRESENTED IN THE PODCASTS.

We're happy to welcome back Jaime McDonald, Clinical Consultant Pharmacist, to Pods + PANS to talk more on labs! PANS' Suzanne Richards-Aucoin gets Jaime to dig deeper on electrolytes with a focus on sodium, potassium and chloride including what are the most useful values, what do they mean and when you should order them.

To request a private consultation with Jaime, you can email [email protected]

Jaime McDonald is a pharmacist who is currently a Clinical Consultant Pharmacist through PANS where she provides virtual and phone clinical consultant services to Nova Scotia Pharmacists. Jaime was previously a Pharmacy Manager for NSH and a Clinical Pharmacist for the IWK Health Centre. Jaime has no other declarations and conflict(s) of interest.

DO YOU CURRENTLY LIVE AND/OR PRACTICE PHARMACY IN NOVA SCOTIA? BECOME A PANS MEMBER AND RECEIVE CEUs FOR LISTENING TO THIS EPISODE!

Copyright Notice

By accessing the PANS Pods and PANS Podcast (the “Podcast”) you acknowledge that the contents, design, and materials are the property of the Pharmacy Association of Nova Scotia (PANS) or used by PANS with permission. The Podcast and its data, content, information, and other materials are protected under Canadian copyright and trademark laws. The Podcast is for general educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, may be made without the prior written permission of PANS.

Disclaimer

The Podcast and content contained therein, including text, images, audio, or other formats, were created for general education and informational purposes only. The content is not intended to be a substitute for professional medical advice, clinical diagnosis, or treatment. Reliance on any information provided is solely at your own risk. Furthermore, any third-party materials or content of any third-party site referenced in the Podcast do not necessarily reflect the opinions, standards, or policies of PANS. PANS assumes no responsibility or liability for the accuracy or completeness of the content of guests or contained in third-party materials or on third-party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced therein.

Limitation of Liability

PANS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THE PRODUCTS OR THE INFORMATION PRESENTED IN THE PODCASTS.

Not all cancer treatment drugs are covered by the healthcare system; but a Drug Access Navigator (DAN) can help. PANS' Lisa Woodill chats with Danielle Bezanson, a Drug Access Navigator with the Renal Program at Nova Scotia Health, about the important role DANs play, where to find support for your patients and and how DANs can remove some financial burden from patients in need.

Danielle Bezanson is a registered Pharmacy Technician who is currently employed with NSH and previously worked for community and hospital pharmacies in Nova Scotia. Danielle has no other declarations and conflict(s) of interest.

DO YOU CURRENTLY LIVE AND/OR PRACTICE PHARMACY IN NOVA SCOTIA? BECOME A PANS MEMBER AND RECEIVE CEUs FOR LISTENING TO THIS EPISODE!

Copyright Notice

By accessing the PANS Pods and PANS Podcast (the “Podcast”) you acknowledge that the contents, design, and materials are the property of the Pharmacy Association of Nova Scotia (PANS) or used by PANS with permission. The Podcast and its data, content, information, and other materials are protected under Canadian copyright and trademark laws. The Podcast is for general educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, may be made without the prior written permission of PANS.

Disclaimer

The Podcast and content contained therein, including text, images, audio, or other formats, were created for general education and informational purposes only. The content is not intended to be a substitute for professional medical advice, clinical diagnosis, or treatment. Reliance on any information provided is solely at your own risk. Furthermore, any third-party materials or content of any third-party site referenced in the Podcast do not necessarily reflect the opinions, standards, or policies of PANS. PANS assumes no responsibility or liability for the accuracy or completeness of the content of guests or contained in third-party materials or on third-party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced therein.

Limitation of Liability

PANS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THE PRODUCTS OR THE INFORMATION PRESENTED IN THE PODCASTS.

Many patients have drug therapy problems AFTER they start therapy, not before. The therapy isn’t working, it is causing side effects, or the patient isn’t taking it as prescribed. Or…everything is great. Assessing existing therapy is one of the most important roles of pharmacists, whether it’s renewals, med reviews, chronic disease management or checking in on a refill. The podcast series, 2 Cs 2 As (Control (Efficacy), Complications, Adherence, Adverse Effects), will look at ways to assess various treatments and conditions to support pharmacists in their care for patients and documentation.

PANS' Glenn Rodrigues catches up with Chelsie MacAuley again to talk about her tips and tricks for evaluating patients on existing therapy for mental health, specifically anxiety and depression. They dive into how to assess patient symptoms, how to detect red flags during an assessment and how to best monitor adverse effects.

Chelsie MacAulay is a pharmacist who is currently employed with NSH within Abbey Lane (Mental Health Care) and Emergent and Reemergent Infections and provides occasional relief for community pharmacies in Halifax. Chelsie previously worked for Shoppers Drug Mart and CFB (Halifax). Chelsie has no other declarations and conflict(s) of interest.

DO YOU CURRENTLY LIVE AND/OR PRACTICE PHARMACY IN NOVA SCOTIA? BECOME A PANS MEMBER AND RECEIVE CEUs FOR LISTENING TO THIS EPISODE!

Copyright Notice

By accessing the PANS Pods and PANS Podcast (the “Podcast”) you acknowledge that the contents, design, and materials are the property of the Pharmacy Association of Nova Scotia (PANS) or used by PANS with permission. The Podcast and its data, content, information, and other materials are protected under Canadian copyright and trademark laws. The Podcast is for general educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, may be made without the prior written permission of PANS.

Disclaimer

The Podcast and content contained therein, including text, images, audio, or other formats, were created for general education and informational purposes only. The content is not intended to be a substitute for professional medical advice, clinical diagnosis, or treatment. Reliance on any information provided is solely at your own risk. Furthermore, any third-party materials or content of any third-party site referenced in the Podcast do not necessarily reflect the opinions, standards, or policies of PANS. PANS assumes no responsibility or liability for the accuracy or completeness of the content of guests or contained in third-party materials or on third-party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced therein.

Limitation of Liability

PANS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THE PRODUCTS OR THE INFORMATION PRESENTED IN THE PODCASTS.

We are so excited to welcome Harpreet Chana, Pharmacist and Wellbeing Coach from the UK, back to Pods + PANS to talk about how pharmacists can turn confrontations into consultations. PANS' Suzanne Richards Aucoin and Harpreet talk about why conflicts happen, the different types of conflicts and how pharmacists can best approach difficult conversations with co-workers and patients.

For more resources on this topic or to arrange a one-on-one coaching session with Harpreet, be sure to visit her website at www.thementalwealthacademy.com

Harpreet Chana is an experienced pharmacist, certified professional coach, self-leadership trainer, international speaker and the founder of her own coaching business, The Mental Wealth Academy. Harpreet has been hired by a number of businesses and associations over the years to deliver coaching sessions and keynote speeches. Harpreet has no other declarations and conflict(s) of interest.

DO YOU CURRENTLY LIVE AND/OR PRACTICE PHARMACY IN NOVA SCOTIA? BECOME A PANS MEMBER AND RECEIVE CEUs FOR LISTENING TO THIS EPISODE!

Copyright Notice

By accessing the PANS Pods and PANS Podcast (the “Podcast”) you acknowledge that the contents, design, and materials are the property of the Pharmacy Association of Nova Scotia (PANS) or used by PANS with permission. The Podcast and its data, content, information, and other materials are protected under Canadian copyright and trademark laws. The Podcast is for general educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, may be made without the prior written permission of PANS.

Disclaimer

The Podcast and content contained therein, including text, images, audio, or other formats, were created for general education and informational purposes only. The content is not intended to be a substitute for professional medical advice, clinical diagnosis, or treatment. Reliance on any information provided is solely at your own risk. Furthermore, any third-party materials or content of any third-party site referenced in the Podcast do not necessarily reflect the opinions, standards, or policies of PANS. PANS assumes no responsibility or liability for the accuracy or completeness of the content of guests or contained in third-party materials or on third-party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced therein.

Limitation of Liability

PANS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THE PRODUCTS OR THE INFORMATION PRESENTED IN THE PODCASTS.

In Nova Scotia, pharmacists can play a pivotal role in their patient's mental health care. PANS' Glenn Rodrigues chats with PANS' 2024 Pharmacist of the Year, Chelsie MacAulay, on her experience being a Mental Health Pharmacist for CFB (Halifax), the challenges with stigma and how community pharmacists can create the right environment for their mental health patients.

Chelsie MacAulay is a pharmacist who is currently employed with NSH within Abbey Lane (Mental Health Care) and Emergent and Reemergent Infections and provides occasional relief for community pharmacies in Halifax. Chelsie previously worked for Shoppers Drug Mart and CFB (Halifax). Chelsie has no other declarations and conflict(s) of interest.

DO YOU CURRENTLY LIVE AND/OR PRACTICE PHARMACY IN NOVA SCOTIA? BECOME A PANS MEMBER AND RECEIVE CEUs FOR LISTENING TO THIS EPISODE!

Copyright Notice

By accessing the PANS Pods and PANS Podcast (the “Podcast”) you acknowledge that the contents, design, and materials are the property of the Pharmacy Association of Nova Scotia (PANS) or used by PANS with permission. The Podcast and its data, content, information, and other materials are protected under Canadian copyright and trademark laws. The Podcast is for general educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, may be made without the prior written permission of PANS.

Disclaimer

The Podcast and content contained therein, including text, images, audio, or other formats, were created for general education and informational purposes only. The content is not intended to be a substitute for professional medical advice, clinical diagnosis, or treatment. Reliance on any information provided is solely at your own risk. Furthermore, any third-party materials or content of any third-party site referenced in the Podcast do not necessarily reflect the opinions, standards, or policies of PANS. PANS assumes no responsibility or liability for the accuracy or completeness of the content of guests or contained in third-party materials or on third-party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced therein.

Limitation of Liability

PANS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THE PRODUCTS OR THE INFORMATION PRESENTED IN THE PODCASTS.

In Nova Scotia, the pharmacists working in the CPPCC clinics can currently order lab tests and we expect this to expand across the province for non-CPPCC pharmacists in the New Year. Currently, all pharmacists in Nova Scotia can have access to SHARE to interpret results, which is very valuable when providing renewals. PANS' Suzanne Richards-Aucoin sits down with Jaime McDonald, well known practice consultant, to chat about lab ordering in general and which tests you should and shouldn’t be ordering.

To request a private consultation with Jaime, you can email [email protected]

Jaime McDonald is a pharmacist who is currently a Clinical Consultant Pharmacist through Nova Scotia Health where she provides virtual and phone clinical consultant services to Nova Scotia Pharmacists. Jaime was previously a Pharmacy Manager for NSH and a Clinical Pharmacist for the IWK Health Centre. Jaime has no other declarations and conflict(s) of interest.

DO YOU CURRENTLY LIVE AND/OR PRACTICE PHARMACY IN NOVA SCOTIA? BECOME A PANS MEMBER AND RECEIVE CEUs FOR LISTENING TO THIS EPISODE!

Copyright Notice

By accessing the PANS Pods and PANS Podcast (the “Podcast”) you acknowledge that the contents, design, and materials are the property of the Pharmacy Association of Nova Scotia (PANS) or used by PANS with permission. The Podcast and its data, content, information, and other materials are protected under Canadian copyright and trademark laws. The Podcast is for general educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, may be made without the prior written permission of PANS.

Disclaimer

The Podcast and content contained therein, including text, images, audio, or other formats, were created for general education and informational purposes only. The content is not intended to be a substitute for professional medical advice, clinical diagnosis, or treatment. Reliance on any information provided is solely at your own risk. Furthermore, any third-party materials or content of any third-party site referenced in the Podcast do not necessarily reflect the opinions, standards, or policies of PANS. PANS assumes no responsibility or liability for the accuracy or completeness of the content of guests or contained in third-party materials or on third-party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced therein.

Limitation of Liability

PANS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THE PRODUCTS OR THE INFORMATION PRESENTED IN THE PODCASTS.

This year marks the 107th anniversary of the Halifax Explosion. In recognition, PANS' Martha Lowe talks with Dr. Mary MacCara, Pharmacist, Pharmacy Historian and Author, who wrote the book "Dispensing Aid: Druggists and the Halifax Explosion". Mary gives insight into how pharmacists helped during the explosion's aftermath, shares stories and touches on how the Spanish Flu, which happened a couple years after, mirrored our most recent pandemic.

Click Here to purchase Mary's book, Dispensing Aid: Druggists and the Halifax Explosion.

Copyright Notice

By accessing the PANS Pods and PANS Podcast (the “Podcast”) you acknowledge that the contents, design, and materials are the property of the Pharmacy Association of Nova Scotia (PANS) or used by PANS with permission. The Podcast and its data, content, information, and other materials are protected under Canadian copyright and trademark laws. The Podcast is for general educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, may be made without the prior written permission of PANS.

Disclaimer

The Podcast and content contained therein, including text, images, audio, or other formats, were created for general education and informational purposes only. The content is not intended to be a substitute for professional medical advice, clinical diagnosis, or treatment. Reliance on any information provided is solely at your own risk. Furthermore, any third-party materials or content of any third-party site referenced in the Podcast do not necessarily reflect the opinions, standards, or policies of PANS. PANS assumes no responsibility or liability for the accuracy or completeness of the content of guests or contained in third-party materials or on third-party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced therein.

Limitation of Liability

PANS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THE PRODUCTS OR THE INFORMATION PRESENTED IN THE PODCASTS.

When PANS conducted their last Wage, Benefits & Workplace Survey, over 20% of pharmacy professionals reported that they experience a high level of stress at work daily. In this episode, PANS' Suzanne Richards-Aucoin talks with Harpreet Chana, Pharmacist and Wellbeing Coach from the UK, on how to tell the difference between stress and burnout, why pharmacists are so at risk for both and ways we can manage and over come it.

For more resources or to arrange a one-on-one coaching session with Harpreet, be sure to visit her website at www.thementalwealthacademy.com

Harpreet Chana is an experienced pharmacist, certified professional coach, self-leadership trainer, international speaker and the founder of her own coaching business, The Mental Wealth Academy. Harpreet has been hired by a number of businesses and associations over the years to deliver coaching sessions and keynote speeches. Harpreet has no other declarations and conflict(s) of interest.

DO YOU CURRENTLY LIVE AND/OR PRACTICE PHARMACY IN NOVA SCOTIA? BECOME A PANS MEMBER AND RECEIVE CEUs FOR LISTENING TO THIS EPISODE!

Copyright Notice

By accessing the PANS Pods and PANS Podcast (the “Podcast”) you acknowledge that the contents, design, and materials are the property of the Pharmacy Association of Nova Scotia (PANS) or used by PANS with permission. The Podcast and its data, content, information, and other materials are protected under Canadian copyright and trademark laws. The Podcast is for general educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, may be made without the prior written permission of PANS.

Disclaimer

The Podcast and content contained therein, including text, images, audio, or other formats, were created for general education and informational purposes only. The content is not intended to be a substitute for professional medical advice, clinical diagnosis, or treatment. Reliance on any information provided is solely at your own risk. Furthermore, any third-party materials or content of any third-party site referenced in the Podcast do not necessarily reflect the opinions, standards, or policies of PANS. PANS assumes no responsibility or liability for the accuracy or completeness of the content of guests or contained in third-party materials or on third-party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced therein.

Limitation of Liability

PANS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THE PRODUCTS OR THE INFORMATION PRESENTED IN THE PODCASTS.