Today's topic discusses an insight I gleaned years ago on the perpetual problems with process fixes that don’t address the root cause. This situation will probably be a timeless classic but hopefully we can start to break the paradigm one improvement at a time.

Today's topic delves into a favorite counter-intuitive concept: the benefits of lazy leadership. Buckle in and find out how industrious leaders are often not as successful to business results as we’d like to think!