The HMO Experience Property Podcast

Positioning For Growth & Systemisation - this is SUPER necessary!!! | COVID-19 Edition | The HMO Experience Bitesize LIVE

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In this emergency live episode, your podcast Host Matt Harris of MiRentCo London talks with Jamie Madill of Jamie Madill Property and Steve Mitchell from The HMO Company about focusing on systemising your business and reviewing and improving your existing business to best position yourself for growth once the "C" word passes :)

KEY TAKEAWAYS 

  1. Understand what your business process flow and your customer experience journey look like on paper. So, map it out and draw the journey.
  2. Once you have the major process sections start to deep dive into each section so that you get down to the task level and make a list of everything that needs to be done. Make your Check Lists.
  3. Document all the steps that needs to be undertaken and create your procedure documents that can be then created into a operating manual, videos to explain how to do the tasks or upload onto a web platform so that your document can be shared with your team.
  4. Once you have completed the document test it to make sure it works. Make any tweaks necessary to ensure you get consistent results when your processes work.
  5. Look to see what technology can be introduced into your business so that your procedures maintain and deliver consistency
  6. Look to see where you can introduce new team members into your business to undertake some of the jobs you are doing. This is where your written documents will pay dividends.

    7. ABOUT THE HOSTS

    Matt Harris - Matt started working in the City and then for a Mayfair based property investment company before practicing as a property lawyer. He swapped law for cleaning and set up The Organised Cleaning Company before starting MiPropCo Leeds, a buy to let investment company. Matt's latest business, MiRentCo London, provides a multi-let management services for landlords and  co-living accommodation for young professionals in London. Matt is the co-host of The HMO Experience podcast and PPN St Pancras, a monthly property networking event in London. In addition, Matt hosts The Organised Cleaner Bitesize on social media, providing hints & tips on starting & running your own cleaning business.

    Jamie Madill - After an 18 year career in advertising Jamie became a full-time property investor with a property portfolio of single-lets & HMOs and with Steve, they have created a successful Rent2Rent HMO business. Jamie is an international public speaker and co-founder of Progressive Property Network and co-host of PPN St Pancras.

    Steve Mitchell - Steve had a successful corporate career in finance and risk management before becoming a full-time property investor. He owns a portfolio of single-lets and HMOs. A black belt in Six Sigma, Steve is the project management and systems expert. Steve is also co-host of PPN St Pancras.

    CONTACT METHOD

    Email - [email protected]

    Website - http://www.thehmoexperience.co.uk/

    Facebook Page - https://www.facebook.com/thehmoexperience

    YouTube Channel - https://www.youtube.com/channel/UCnFoaXd-do8eTxZniWrcKhA/featured?view_as=subscriber

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