Managing to Make a Difference

Positive Conversational Behavior


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Here’s a straight to the point fact of life: rumors, hearsay and gossip damage your culture. Everyone knows this is true, and yet the cycle perpetuates. That is why it is important that as a manger you do not condone or participate in this behavior.
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Managing to Make a DifferenceBy Larry Sternberg, J.D. and Kim Turnage, Ph.D.