Gisele has been having a rough couple of weeks. She continues to run into a repetitive communication issue with service providers.  Andy advices what to do when your responses to stress are not creating effective communication. The mind will fight, flight or freeze when under stress. Gisele and Andy are freezers! The silence to violence reaction is common but not sound. We discuss how to unfreeze the brain with questions and recondition your responses using a process called S.T.A.T.E.

Facts combined with emotions are called "your story." Retraining your mind to be rational instead of emotional when dealing with conflict is not easy and the goal is not to suppress or discount your emotions, but rather to effectively communicate your story. So, by separating the facts from your emotions, and essentially asking the other person to try and do the same, you're more likely to find the miscommunication and a healthy resolution. This is particularly important when you want to keep a relationship in tact.

There was also something mentioned about the theory of the future coming at you instead of you going into the future....Andy is just blowing minds today.


To learn more about what Andy does and more of his content go to:
AndyKerrCoaching.com
Facebook: @andykerrcoaching
Purchase Andy's Book A Story and A Point

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Honest.CEO
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