Have you ever made a business decision that went against your usual process, simply because you were trying to be nice? As women especially, we often feel pressure to please others and not come across as too rigid, but unfortunately, that often means that we as business owners pay the price. 

I recently faced a situation in my business just like this. I knew something needed to change in my processes to prevent it from happening again - but I couldn’t see the forest for the trees. The irony isn’t lost on me that I found myself struggling with the very thing I often preach to my clients about! However, I reached out to my friend Kate Addamo, an exceptionally talented business mentor, and her insights were invaluable. 

Kate’s dedication to helping women flourish is underpinned by a focus on health and wellbeing, driven by her own experience with both physical and mental health struggles. She loves empowering women to understand their value, get clear on their services and pricing, put in place the right processes and firm boundaries and come away with immense clarity on where they are going on their business journey. Sounds amazing right?

The Importance of Systems and Boundaries

Kate’s perspective on setting firm boundaries and having clear systems in place transformed my approach. She explained how neglecting these elements leads to burnout, disgruntled clients and even the courtroom. By having a consistent onboarding process, one that is followed for every client, no matter who they are, we set clear expectations from the beginning and avoid unnecessary friction. 

The clarity I felt after discussing my issue with Kate was a reminder that no matter how long you've been in the game, there’s always room to grow and improve. Reaching out for help is not a sign of weakness; rather, it's a strategic move toward levelling up.

Processes and systems impact more than your business

Unclear processes or outdated systems have a knock-on effect on everything. From your confidence and cash flow to attracting aligned clients and referrals, the systems and processes you have on day one will set the tone for your entire business.

Like me, a lot of business owners know something needs to change but they’re not sure what it is. Kate talked about the invaluable lesson of knowing your values and making sure your boundaries are clear. That way, your clients know exactly what to expect and you are able to reclaim time and focus on what truly matters in life.

If you’ve felt that niggling need for change or sensed something isn’t quite right, perhaps it's time to review your processes and seek advice from those you trust.

LINKS:

Connect with Kate Addamo:

Website: https://kateaddamo.com/
Podcast: Life and Business in Flow the Podcast - kateaddamo.com
Instagram: https://www.instagram.com/lifeandbusinessinflow/
Previous episode mentioned: What it really means to Flourish in business, with Kate Addamo

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