Dangerously Divided Times I'd like you to think of some examples of divides in your life. It could be with a friend or relative that has radically different beliefs about politics or social causes. Or it could be someone at work that you just strongly disagree with. The differences have created a divide. The reason I want you to think about them is because we’re having an important discussion today about how to have fearlessly curious conversations in dangerously divided times. Mónica Guzmán joins us to talk about her deeply insightful book I Never Thought of It That Way: How to Have Fearlessly Curious Conversations in Dangerously Divided Times. If you feel the polarization in culture and in the workplace is just too daunting to do anything about, Mónica's book is packed with practical ideas that you can start implementing right away. This remarkable woman is on a mission to help us address the divides in our life--and she’s been making a difference. I consider this a must-read book and can’t wait to introduce some of the ideas in today’s discussion. Learn more about Mónica and her work at BraverAngels.org/.   Project Management for Students If you’ve listened for a while, you’ve heard me talk about our e-learning program entitled Getting Stuff Done: Project Management for Students. The feedback from the program has been fantastic but here’s what I want you to know. We radically reduced the price to just $49 US. We want to make it available to as many people as possible. If you have a high school or college-age student in your life and want to invest in their ability to lead and deliver, you can do that now for an even better price. Give them a head start to more confidently lead and deliver. Learn more and get a copy for them at PeopleAndProjectsPodcast.com/GettingStuffDone. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: The Gigantic Epic Day After Tomorrow by Sascha Ende Free download: https://filmmusic.io/song/413-the-gigantic-epic-day-after-tomorrow  License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fantastic World by WinnieTheMoog Free download: https://filmmusic.io/song/7042-fantastic-world License (CC BY 4.0): https://filmmusic.io/standard-license

PPP 380 | How To Navigate Stressful Conversations With That Friend (Or Stakeholder) You Don't Agree With, With Guest Mónica Guzmán

Welcome to the People and Projects Podcast, where we provide interviews and insights to help you lead people and deliver projects. Since 2009, this show is brought to you by speaker, author, and executive coach Andy Kaufman. If you're looking for insights on project management, leadership, and how AI influences both of those, you've come to the right place! And if you hold a project management certification, you can even earn free PDUs for listening!

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Summary In this episode, Andy talks with Scott Walker who spent 16 years as a Scotland Yard detective. Scott and Andy delve into lessons on emotional intelligence and negotiation skills gleaned from Scott's new book Order out of Chaos: Win Every Negotiation, Thrive in Adversity, and Become a World-Class Communicator. Key takeaways include seeking to understand before being understood, managing emotional states, and using empathy to build trust. Walker also discusses the importance of buying time and, interestingly, feeding egos in negotiations. It's an engaging discussion with one of the world's most experienced kidnap-for-ransom negotiators. Sound Bites  "Negotiation is simply a conversation with a purpose." "Kidnappers are businessmen looking to get the right deal for them." "Feeding their ego doesn't mean flattering them. It's about acknowledging their needs and concerns, making them feel heard." "Success leaves clues." "We need to get out of our own way, suspend our own ego, seek to understand before being understood." "If you can visualize a negative outcome closely enough, you train your body and mind to get through it, reducing the power that fear can have over you." "More Sherlock Holmes than Gordon Gecko."  Chapters  00:00 Introduction 01:40 Start of Interview 01:50 How is Hostage Negotiation Relevant To Business Leaders? 03:33 In What Ways Are We Always Negotiating?/li> 04:49 What Does It Mean to Harness Your Red Center? 08:34 Accepting Where You're At 11:04 Steps To Regulate Your Emotions 15:29 Scenario: Nerves Before The Big Presentation 21:21 When You Start to Doubt Yourself 22:31 MOREPIES 26:36 Feed Their Ego? 30:12 Lessons for Parents 33:21 Interview Wrap Up 33:47 Andy Comments After the Interview 40:37 Outtakes  Learn More You can learn more about Scott and his book at ScottWalkerCoaching.com. If you’d like more on this subject, here are some episodes to check out:  Episode 397, with Dr. Julia DiGangi about her book Energy Rising Episode 394, with Joshua Freedman about his book on emotional intelligence Episode 380, with Monica Guzman about her book on seeing problems from a different perspective, and Episode 185, with Mitch Warner about their book Leadership and Self-Deception  AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Tranceverse by Sascha Ende Free download: https://filmmusic.io/song/5223-tranceverse License (CC BY 4.0): https://filmmusic.io/standard-license Music: The Chillhouse by Frank Schroter YouTube: https://www.youtube.com/watch?v=HHu8e0nk_7g License (CC BY 4.0): https://filmmusic.io/standard-license

PPP 412 | What A Hostage Negotiator Can Teach You About Influencing Stakeholders, with Scotland Yard detective Scott Walker

Summary In this episode, Andy interviews Laura Mae Martin, Google's productivity expert and author of the book Uptime: A Practical Guide to Personal Productivity and Wellbeing. They discuss the concept of productivity and how it is often misunderstood. Laura shares her perspective on productivity, emphasizing the importance of intention and execution. She introduces the five C's of productivity and explains the concept of the list funnel. They also discuss the challenges of procrastination and the importance of setting boundaries and learning to say no. Throughout the conversation, Laura provides practical tips and strategies for improving personal productivity. Sound Bites  "Sometimes I'll look at my calendar in a couple of weeks and be like, wow, Future Me is going to be very mad if I leave that there!" "When intention matches action, it's productive." "I was a recovering 'Say Yeser'."  Chapters  00:00 Introduction 01:46 Start of Interview 02:59 What Does Productivity NOT Mean? 04:57 Intention and Action 06:20 Introduction to the 5C's of Productivity 09:10 Learning to Say No 12:48 The List Funnel 18:02 Dealing With Procrastination 22:50 Tool Hacks for Productivity 25:52 Tips for Parents to Help Their Kids With Productivity 27:24 Thinking About Future You 28:38 Interview Wrap Up 29:08 Andy Comments After the Interview 34:03 Outtakes  Learn More You can learn more about Laura and her book at LauraMaeMartin.com. Also, check out the Google Workspace YouTube channel that Laura mentions. You can find that here: https://www.youtube.com/@googleworkspace/playlists. If you’d like more on this subject, here are some episodes to check out:  Episode 376, with Nick Sonnenberg about his book Come Up for Air Episode 385, with Vanessa Patrick about her book, The Power of Saying No  AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Brooklyn Nights by Tim Kulig Free download: https://filmmusic.io/song/11192-brooklyn-nights  License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by WinnieTheMoog Free download: https://filmmusic.io/song/10446-tropical-vibe  License (CC BY 4.0): https://filmmusic.io/standard-license

PPP 411 | Google’s Top Productivity Expert on Boosting Your Productivity and Well-Being, with Laura Mae Martin

Summary In this episode, Andy Kaufman interviews Ryan Hawk, host of the Learning Leader podcast and author of the book The Score That Matters: Growing Excellence in Yourself and Those You Lead. They discuss the importance of valuing excellence and pursuing personal growth, as well as the dangers of comparing oneself to others and keeping score based on external metrics. They also explore the role of self-awareness and fear in leadership, and the importance of surrounding oneself with people who provide honest feedback. The conversation highlights the need for leaders to lead themselves first and develop transformational relationships. Sound Bites  "The world isn't driven by jealousy, it's driven by envy." "Leading yourself first is mandatory before you lead anybody else." "Surround yourself with people who will give you honest feedback and be prepared to accept it." "They don't care about your pants. They care about their pants." "So if you're not ready to crush it, your business falls apart." "The fear is fuel." "How can I best serve these people? How can I give everything I got to help them to better their life?"  Chapters  00:00 Introduction 02:09 Start of Interview 02:42 You Have To Value Excellence To Develop It 03:42 How Ryan's Family Influenced His View of Leadership 05:51 Where Scores Help Us (and Hurt Us) 10:39 What Are Some 'Outer Scoreboards' We Can Be Tempted To Fall For? 13:15 About Envy 14:23 You Have to Start By Leading Yourself 15:21 How to Be More Self-Aware 18:35 Learning How To Listen To Contrarian Feedback 21:15 What Holds Us Back? 22:54 Fear as Fuel 28:57 A Unique Way to Identify Your Core Values 32:27 What's The Quick Hack to Grow As a Leader? 35:41 Applying Leadership Ideas at Home 39:49 Interview Wrap Up 40:24 Andy Comments After the Interview 43:38 Outtakes  Learn More You can learn more about Ryan, his book, and the Learning Leader podcast at LearningLeader.com. If you’d like more on this subject, here are some episodes to check out:  Episode 391, with Adam Bryan about making the leap to being a leader Episode 242, with James Clear about his book on habits  AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Tranceverse by Sascha Ende Free download: https://filmmusic.io/song/5223-tranceverse License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende Free download: https://filmmusic.io/song/2992-tuesday License (CC BY 4.0): https://filmmusic.io/standard-license

PPP 410 | How to Grow Excellence In Yourself and Those You Lead, with Ryan Hawk

Summary In this episode, Andy talks with K. Scott Griffith about his new book, The Leader's Guide to Managing Risk. The book explores the importance of building resilience and reliability in projects, teams, and life. The conversation delves into the social and technical aspects of producing results, the need for human-resilient systems, and the impact of at-risk choices and cutting corners. It emphasizes the importance of recognizing and addressing risks, as well as creating a culture of safety and employee engagement. In this conversation, Scott discusses the importance of managing risks in projects and organizations. He emphasizes the need to create a culture of psychological safety where team members feel empowered to identify and report risks. Scott explains the process of managing risks, including balancing risk and reward, understanding and managing risks, and considering performance shaping factors. He also highlights the importance of building reliable systems and applies risk management principles to parenting. Whether you're a project manager, a leader in your organization, or someone interested in the art and science of risk management, this episode is packed with thought-provoking insights and strategies to help you lead with confidence and navigate uncertainties more effectively. Chapters  00:00 Introduction 02:52 Start of Interview 04:54 Why Tend to Focus on the People Instead of Systems When Things Fail 06:41 How Much Should You Invest in Mitigating Risks? 10:39 The Difference Between a One Off and a Pattern 13:36 We Often Learn the Wrong Lessons From When Things Go Right 16:27 Defining At-Risk Choices 21:42 How Can We Help Reduce At-Risk Choices? 27:40 How We Can Inadvertently Make It Worse as Leaders 29:42 The Process Doesn't Start With Firing the Manager! 41:04 How This Applies to Parenting 45:07 Interview Wrap Up 45:48 Andy Comments After the Interview 50:19 Outtakes  Learn More You can learn more about Scott and his books at LeadersGuideToManagingRisk.com. If you’d like more on this subject, here are some episodes to check out:  Episodes 49 and 50, with Dr. David Hillson, the "risk doctor" Episode 240, with Jim Detert about speaking up when it feels risky Episode 379, with Angie Morgan Witkowski about how to look at risk differently  Check out Beacon by Anvilyard!  In risk management, anticipating problems is half the battle. Now imagine a tool that brings this foresight into everyday project tracking, where goals are updated automatically, risks are forecasted early, and you're equipped to navigate setbacks before they arise. Beacon, a Jira App offered by our sponsor Anvilyard, gives you this power. By integrating with your Jira instance, Beacon makes it seamless to track and forecast the health of your project goals. It flags any goals at risk, giving you the foresight to course correct before your team misses. With Beacon, your team stays aligned and on track, effortlessly navigating toward success. I’ve been impressed with the tool, so check it out. You can learn more and try it for free by going to PeopleAndProjectsPodcast.com/beacon. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Ways of Working   The following music was used for this episode: Music: On Point by Steven O'Brien Available at: https://www.steven-obrien.net/ License (CC BY 4.0): https://filmmusic.io/standard-license Music: Energetic & Drive Indie Rock by TaigaSoundProd Available on YouTube: https://www.youtube.com/watch?v=HjeI1ViDB-c License (CC BY 4.0): https://filmmusic.io/standard-license

PPP 409 | Beyond Blaming and Cutting Corners: The Leader's Guide to Managing Risk, with author K. Scott Griffith

Summary In this episode, Andy welcomes Paul Falcone to discuss his book The First-Time Manager: Leading Through Crisis. The conversation dives into common challenges faced by managers such as performance conversations, dealing with dysfunctional teams or bosses, and navigating situations like having to fire an employee or dealing with a younger (or older) manager scenario. Whether you're a new manager or been around for a while, there's insight in this episode for you. Chapters  00:00 Introduction 01:38 Start of Interview 03:02 Dealing with Performance Issues 10:10 Terminating Employment 13:54 Delivering Bad News 19:02 When You Have a Dysfunctional Boss 24:08 Empowering Leadership: Building a Creative and Innovative Team 26:04 Turning Around a Dysfunctional Team 28:15 The Fall Off the Planet Test 30:14 Earning Respect as a Young Manager 34:26 Addressing Profanity in the Workplace 37:24 End Of Interview 41:40 Outtakes  Learn More You can learn more about Paul and his books at PaulFalconeHR.com/books. If you’d like more on this subject, here are some episodes to check out:  Episode 360, with Janet Polach, about her book for first time managers Episode 368, with Jim Wetrich, on where good leaders go wrong Episode 358, with Donato Tramuto, on compassionate leadership  Join us for LEAD52 I know you want to be a more confident leader--that’s why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It’s 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it’s all for free. Learn more and sign-up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Tranceverse by Sascha Ende Free download: https://filmmusic.io/song/5223-tranceverse License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende Free download: https://filmmusic.io/song/2992-tuesday License (CC BY 4.0): https://filmmusic.io/standard-license

PPP 380 | How To Navigate Stressful Conversations With That Friend (Or Stakeholder) You Don't Agree With, With Guest Mónica Guzmán

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