This special Diabetes Alert Day episode of the Quality Corner Show focuses on how pharmacy teams can move beyond dispensing to become proactive leaders in chronic disease management.

Host Ashley Ramer, MSN,RN, is joined by Terilyn St. Pierre, BSN, RN, to discuss the critical role of Hemoglobin A1C testing in the pharmacy setting. With 1 in 10 U.S. adults living with diabetes, and many unaware of their status, the pharmacy serves as a frequent and accessible touchpoint for closing essential care gaps.

In this episode, we cover the power of immediacy, clinical essentials, EQUIPP resources and a step by step demonstration. 

 In this episode of the PQS Quality Corner Show, hosts Kerri Musselman and Emily Endres celebrate Heart Health Month by exploring the critical link between community pharmacy, maternal health, and cardiovascular wellness. Their guest, Andrea Brookhart (Director of Population Health and Wellness at Kroger), shares her insights as both a clinical leader and a mother of twins.

This episode touches on the Pharmacist as an accessible ally, the "Silent Killer" and prevention, gender differences in cardiac care, the "Mom Factor,” and self-care.

Dr. Andrea Brookhart is a community pharmacist who is passionate about helping people live healthier lives.  In her role, she develops and implements Kroger Health’s strategy for achieving population health via value-based care.  She believes community-based providers are uniquely poised to improve healthcare quality and decrease cost by delivering preventive healthcare and improving medication use.

Dr. Brookhart is a graduate of the University of Toledo College of Pharmacy & Pharmaceutical Sciences and of Virginia Commonwealth University’s Community-based Pharmacy Residency Program a Board Certified Ambulatory Care Pharmacist.

In this first episode for 2026, Host Kerri Musselman, PharmD, BCACP, introduces Ashley Ramer, MSN, RN, to discuss the launch of EQUIPP Academy, a new educational platform designed to help pharmacy teams navigate value-based care and non-dispensing revenue opportunities. The conversation focuses on making clinical education accessible for busy pharmacy staff without interrupting patient care. 

EQUIPP Academy is structured around "micro-learning" modules. Most lessons are 5 minutes or less, allowing staff to gain essential knowledge on-demand during small gaps in their schedule.

Who Should Participate: The academy is designed for all pharmacy team members, from new hires to seasoned staff, who handle EQUIPP data or patient outreach.

Your pharmacy team can get started at https://equippacademy.com/

This episode of the Pharmacy Quality Solutions (PQS) Quality Corner Show features host Nick Dorich and returning guest Jesse McCullough, founder of Keystone Pharmacy Insights. Together, they reflect on the evolving landscape of pharmacy in 2025, focusing on the critical need for continuous learning and interpersonal leadership. 

The discussion centers on the idea that in a rapidly changing healthcare environment, staying stagnant is equivalent to falling behind. Key takeaways cover: The Power of Personal Connection, The Learner’s Mindset, A New Definition of Competition, and Clinical Empathy

How to contact Jesse McCullough and Keystone Insights:

LinkedIn

Facebook

Skool

Quality Corner Show Host Nick Dorich, PharmD, welcomes back Richard Waithe, PharmD, COO of Pyrls, to discuss the integration of Pyrls with EQUIPP Copilot and how this can supercharge clinical pharmacy workflow.

This episode focuses on how this powerful combination is helping pharmacists improve patient outreach, enhance consultations, and drive better health outcomes by dramatically improving access to essential drug information.

This episode of the Pharmacy Quality Solutions Quality Corner Show explores the critical, coordinated efforts between health plans and pharmacies to improve patient health outcomes, particularly in light of National Diabetes Month (November), recognizing that over 38 million Americans live with diabetes.

Podcast Host Kerri Musselman, Director, Clinical Transformation, Pharmacy at PQS by Innovaccer discusses with guest Bahar Davidoff, VP, Clinical Programs & Pharmacy with SCAN Health Plan, insights on how community pharmacies can transition from a focus on prescription dispensing revenue to a successful clinical service model.

In this episode of the Quality Corner Show, PQS by Innovaccer host Emily Endres speaks with Anthony Thakar, a pharmacist at King's Pharmacy in Brooklyn, New York, about how his team is using the EQUIPP Copilot to improve patient care and streamline their workflow. King's Pharmacy is a busy operation, filling 1,200 to 1,500 prescriptions per week with a 12-13 person staff.

In this interview, Thakar explains his pharmacy's team-based approach to patient care and how EQUIPP Copilot provides seamless integration.

In this episode of the PQS by Innovaccer Quality Corner Show, host Stephanie Hale spoke with Katherine Weiss, Certified Pharmacy Technician, Lead Pharmacy Technician, and Manager at Kashat Pharmacy, about how their independent community pharmacy in Michigan prioritizes quality care through the strategic use of tools like EQUIPP.

Katherine explains how the pharmacy integrates EQUIPP into their daily workflow and specifies which programs are the most helpful. She provides helpful tips in using EQUIPP including how to maintain focus during busy seasons.

Nick Dorich, Associate Director of Pharmacy Accounts, and Stephanie Hale, Quality Programs Manager, discuss their key takeaways from the summer trade shows, including McKesson ideaShare, Cardinal RBC, and Cencora ThoughtSpot.

Stephanie and Nick share insights gained from engaging with independent pharmacies and their staff. They highlight the growing recognition and engagement with EQUIPP, emphasizing that it's a team approach involving pharmacists, technicians, nurses, and other clinical staff. A major focus of their discussions at the trade shows was how PQS by Innovaccer can pharmacies earn additional revenue while staying in workflow with EQUIPP Copilot.

Farmington Hills Pharmacy in Farmington Hills, Michigan recently won a "Most Earned" Independent Pharmacy Cooperative (IPC) pharmacy star award for their use of EQUIPP for 2024 at the McKesson ideaShare 2025 in Nashville.  Owner and pharmacist Tarek Haddo shares how proactive patient engagement in EQUIPP  fosters loyalty, as patients appreciate the personalized attention and care they receive, which sets Farmington Hills Pharmacy apart from larger chains. 

Host Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS by Innovaccer asks Haddo how his team implements EQUIPP into their workflow and how EQUIPP Enhanced Services has impacted his revenue.