Love Your People Podcast

Practical Empathy at Scale with Holly Novak


Listen Later

How do you bridge the gap between high-tech fintech innovation and high-touch human connection at a scale of 7,000+ associates? 

In this episode of the Love Your People Podcast, Holly Novak shares her journey of leading the "One Jack Henry" cultural transformation, exploring how putting people first can drive business success. Holly unpacks practical strategies and real-life examples that demonstrate how "Swarm Teams" and "The Jack Henry Way" create a consistent experience for both leaders and clients. Whether you're a seasoned leader or just starting your journey, this conversation will leave you inspired and equipped with actionable takeaways.

💡 Don’t miss future episodes! Join our community at https://www.itagroup.com/insights for insights and tools to grow as a people-first leader. 

 

Please note: SHRM and HRCI credit codes for episodes beyond two years of their original air date are no longer active. Check our current Love Your People episodes for the latest valid codes.

 

Resources from this Episode

  • Learn more about Jack Henry: https://www.jackhenry.com/ 
  • Connect with Holly Novak: [LinkedIn Profile Link] 
  • Explore Josh Bersin’s "Systemic HR" (Referenced by Holly):

 

Credits

  • Theme Music 🎵DPMusic from Pond5.com
  • Produced by ChatWithLeadersMedia.com

See omnystudio.com/listener for privacy information.

...more
View all episodesView all episodes
Download on the App Store

Love Your People PodcastBy ITA Group