On today’s episode, John Duisberg sits down with Julian Lute, Insights and Innovation Strategist at Great Place to Work. Julian brings over 15 years of experience as an innovative operational leader and global trusted advisor, helping to connect the dots between superior business performance and a best-in-class employee experience.

You’ll learn how to define and create a high-trust culture, the difference between a good workplace and a great one, and why investing in your people is the best strategy for sustainable business success.

With his deep expertise in building high-performing, people-centric cultures, you won’t want to miss this episode with Julian Lute. Tune in now on your favorite podcast platform.

💡 Don’t miss future episodes! Join our community at https://www.itagroup.com/insights for insights and tools to grow as a people-first leader.

Resources from this Episode

• For additional resources and to learn more, visit https://www.greatplacetowork.com/ 
• Follow Great Place to Work on LinkedIn at https://www.linkedin.com/company/great-place-to-work-us/
• Follow Julian on LinkedIn at https://www.linkedin.com/in/julianlute/

Credits

• Theme Music 🎵DPMusic from Pond5.com
• Produced by ChatWithLeadersMedia.com

See omnystudio.com/listener for privacy information.

On today’s episode, John Duisberg sits down with Crystal Hanlon, Senior Vice President of Culture and Values at The Home Depot. Crystal’s own journey is a powerful testament to their culture—she started with the company 40 years ago as a part-time cashier and has risen through the ranks to her current executive role, leading culture for over 450,000 associates.

Crystal shares how The Home Depot successfully scales its iconic, values-based culture by making leadership local and harnessing the power of storytelling. You'll learn tangible strategies for making culture real across a massive, distributed workforce and understand why creating a shared purpose through community impact is a true game-changer.

Tune in for an incredible story of growth and servant leadership.

Resources from this Episode

• Visit https://www.homedepot.com/
• Follow Crystal on LinkedIn at https://www.linkedin.com/in/crystal-hanlon-3221278/ 

Credits

• Theme Music 🎵DPMusic from Pond5.com
• Produced by ChatWithLeadersMedia.com

See omnystudio.com/listener for privacy information.

How do you create a culture where every employee believes in their own breakthrough?

In this episode of the Love Your People Podcast, Bettina Deynes, Global Chief Human Resources Officer at Carnival Corporation, shares her inspiring journey from immigrant janitor to C-suite executive, and how she now leads HR strategy for more than 160,000 employees across eight cruise brands.

Bettina offers a transparent look at leading through a global crisis, building a consistent company culture across 150+ nationalities, and the importance of kindness, emotional intelligence, and grit in leadership. Her story will challenge and inspire you to rethink how you show up as a leader.

Whether you're navigating change, scaling culture globally, or helping your people unlock their potential, this episode is packed with lessons worth sharing.

💡 Don’t miss future episodes! Join our community at Cooleaf.com/resources/podcast for insights and tools to grow as a people-first leader.

Resources from this Episode

• 🌍 Learn more about Carnival Corporation: https://carnivalcorp.com
• 📚 Learn more about Hogan Assessments: https://www.hoganassessments.com

Credits

• Theme Music 🎵DPMusic from Pond5.com
• Produced by ChatWithLeadersMedia.com

See omnystudio.com/listener for privacy information.

In today’s episode, John Duisberg dives into the power of leadership, franchising, and building a thriving culture in business with Mike McFall, Co-CEO and Co-Founder of Biggby Coffee. Mike shares his incredible journey from barista to CEO, revealing how Biggby Coffee’s franchise model isn’t just about business growth—it’s about empowering franchisees, fostering community, and unlocking the potential of people at every level.

If you’ve ever wondered how to scale a business while staying true to a people-first mission, this episode is packed with insights for you.

Don’t miss out on opportunities to grow as a people-first leader! Visit itagroup.com/insights/podcast for upcoming episodes, leadership resources, and tools designed to help you create thriving workplaces. 

Resources related to this episode

• Follow Mike McFall on LinkedIn at https://www.linkedin.com/in/mikejmcfall/ 
• Visit https://www.biggby.com/
• Get the Book! Grind - No BS by Michael J. McFall https://store.bhappylounge.com/p-11728-grind-no-bs-by-michael-j-mcfall.aspx

Credits

• Theme Music 🎵DPMusic from Pond5.com
• Produced by ChatWithLeadersMedia.com

See omnystudio.com/listener for privacy information.

What does it take to align employee engagement with measurable business success?

In this episode of the Love Your People Podcast, Mark Hickman, Chief Human Resources Officer at FirstBank, and Jerrold Hill, Vice President and Head of HR at Fiserv, share their transformative leadership journeys. Together, they explore how prioritizing people-first strategies not only enhances employee engagement but also delivers real business impact.

Mark and Jerrold unpack actionable strategies like connecting frontline associates to the company mission, fostering emotional engagement, and leveraging feedback as a tool for growth. They also share real-world examples of leadership programs, innovative listening strategies, and practical approaches to driving cultural and organizational success. Whether you’re leading a small team or a global enterprise, this episode is packed with inspiration and tools to elevate your leadership approach.

Don’t miss out on opportunities to grow as a people-first leader! Visit itagroup.com/insights/podcast for upcoming episodes, leadership resources, and tools designed to help you create thriving workplaces.

Resources from this Episode

• Learn more about FirstBank: https://firstbankonline.com
• Explore Fiserv: https://fiserv.com
• Dive into employee engagement strategies with ITA Group: itagroup.com/podcasts

Credits

• Theme Music 🎵DPMusic from Pond5.com
• Produced by ChatWithLeadersMedia.com

See omnystudio.com/listener for privacy information.

The Cooleaf Podcast is now the Love Your People Podcast!

How do you operationalize purpose and values to empower your frontline team?

In today’s episode, John Duisberg sits down with Kelly Costanza, Chief People Officer at CAVA, to explore how her leadership has transformed the employee experience for over 10,000 team members nationwide. From championing CAVA’s Mission, Values, and Competencies (MVC) to introducing innovative engagement strategies like the “Shoulder to Shoulder” program, Kelly shares actionable insights on building a thriving, people-first culture amid rapid growth.

Don’t forget to join our leadership community at https://www.cooleaf.com/resources/podcast to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.

Resources related to this episode

• CAVA’s Story: https://cava.com/ourstory

• Connect with Kelly Costanza on LinkedIn: https://www.linkedin.com/in/kelly-costanza-7216bb6/

Credits
Theme Music 🎵 DPMusic from Pond5.com
Produced by ChatWithLeadersMedia.com

See omnystudio.com/listener for privacy information.

The Cooleaf Podcast is now the Love Your People Podcast!

How do you maintain a people-first culture while scaling a global organization to over 41,000 employees across 50 countries? In today’s episode, John Duisberg sits down with Joe Cronin, Chief Human Resources Officer at ICON, to explore how ICON has grown from a small team of five in Ireland in 1990 to a global leader in clinical research and healthcare intelligence.

Joe shares insights into:

• ICON's Mission: Accelerating the development of life-saving drugs and devices by supporting over 1,300 clinical trials in 2023 alone.
• Maintaining Culture Through Growth and M&A: How ICON preserves its core values—collaboration, agility, inclusion, and integrity—while integrating over 30 acquisitions, including the significant merger with PRA Health Sciences.
• 'Own It at ICON' Philosophy: Fostering a culture of ownership that empowers employees to embrace challenges and contribute proactively.
• Global Initiatives: The annual "Wake Up to Culture" day that unites employees worldwide to celebrate and reinforce ICON's values.
• Digital Innovation in HR: Leveraging AI and technology to enhance recruitment processes, candidate experience, and streamline HR operations.

Joe also discusses the complexities and contradictions in today's workforce, emphasizing the need for flexibility, personalization, and deeper connections in a post-pandemic world.

Resources Related to This Episode

• ICON Website: iconplc.com
• Connect with Joe Cronin on LinkedIn: linkedin.com/in/joe-cronin-7540073
• Learn More About The Cooleaf Podcast: cooleaf.com/resources/podcast

Credits

• Theme Music 🎵DPMusic from Pond5.com
• Produced by Chat With Leaders Media

See omnystudio.com/listener for privacy information.

The Cooleaf Podcast is now the Love Your People Podcast!

In today’s live-recorded episode, we're joined by Sonya Tolson, Global Chief People Officer at McLarens. Sonya brings more than 20 years of experience and expertise in HR strategy, talent management, compliance, learning and development, and culture enhancement, serving in leadership roles at companies such as SunTrust Bank, Olympus Corporation of Americas, and the National Christian Foundation.

We'll delve into how McLarens aligns its HR strategy with business objectives, the significance of employee engagement, and the development of a compelling employer value proposition to both attract and retain top talent.

If today's conversation resonates with you, please rate this episode and share it with your network. Your engagement helps us inspire and equip more leaders in creating thriving workplaces.

Don’t forget to join our leadership community at https://www.cooleaf.com/resources/podcast to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

Resources related to this episode

• Visit https://www.mclarens.com/
• Follow McLarens on LinkedIn at https://www.linkedin.com/company/mclarensglobal/
• Visit https://www.cooleaf.com/resources/podcast for more episodes and resources

Credits

• Theme Music 🎵DPMusic from Pond5.com
• Produced by ChatWithLeadersMedia.com

See omnystudio.com/listener for privacy information.

The Cooleaf Podcast is now the Love Your People Podcast!

In today’s episode, John Duisberg sits down with Priti Patel, Chief People Officer at G2. Priti leads all aspects of G2’s employee success function including diversity, equity, and inclusion, as well as defining the company's business and talent strategy.

In this episode, Priti shares how G2 measures and redefines employee experience, including a new measurement called INPS or “Inclusion Net Promoter Score,” which is a key indicator for how the company aligns their company’s purpose and culture with their more than 500 distributed employees.

Tune in as we delve into the strategies and insights that drive G2's remarkable employee success story. Whether you're an HR professional, a business leader, or simply passionate about fostering a thriving workplace culture, You won’t want to miss this conversation with Priti Patel.

Resources related to this episode

• Visit www.g2.com
• Follow G2 on LinkedIn https://www.linkedin.com/company/g2dotcom 
• Follow Priti on social media at:
• https://www.linkedin.com/in/pritipatel1/
• https://twitter.com/_priti_patel_
• Subscribe to G2’s LinkedIn newsletter at https://www.linkedin.com/newsletters/touch-base-7123756060036710400/
• Subscribe to G2’s email newsletter at https://learn.g2.com/learn-newsletter

Credits

• Theme Music 🎵DPMusic from Pond5.com
• Produced by ChatWithLeadersMedia.com

See omnystudio.com/listener for privacy information.

Dive into a transformative discussion originally presented in a recent expert-led session. This episode focuses on the critical influence of HR in advancing both employee welfare and business objectives as we approach 2024 and beyond. John Duisberg hosts our panel of experts who share their insights on harmonizing business growth with fostering a positive organizational environment.

 

Featured Speakers:

• Kevin Henry, Executive Vice President and Chief People Officer, PulteGroup
• Sylvia Taylor, Chief Human Resources Officer, Safe-Guard Products International

 

Key Insights:

• HR and Business Alignment: Learn about the vital role of HR in marrying people-focused strategies with business goals for overall success.
• Growth Through HR: Discover how to assess the impact of HR initiatives on both the business and its employees, showcasing real returns.
• Technological Integration in HR: Explore how leaders are using technology to craft personalized and efficient employee experiences.
• Developing a Dynamic Workplace Culture: Find out the strategies employed by PulteGroup and Safe-Guard to create exceptional workplace environments.
• Employee Experience Essentials: Get the foremost tip for improving employee experience in the year 2024.

Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

 

Resources related to this episode

• Visit Cooleaf.com

 

Credits

• Theme Music 🎵DPMusic from Pond5.com
• Produced by ChatWithLeadersMedia.com

See omnystudio.com/listener for privacy information.